[Remote] Bilingual Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. that provides auto loans to the underserved. The Bilingual Inside Sales Associate will manage the follow-up process post-loan approval, negotiate with dealerships, and ensure seamless communication between dealers and internal teams to meet origination goals. Responsibilities Follow-up with dealers on all eligible applications after approval Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications) Assist the dealer as single point of contact for all communication with internal FHF teams Monitor dealer behavior to pick up red flags for dealer risk Travel required to dealerships based on assigned market needs Support Outside Sales team with specific dealer-related initiatives to increase volume Support Servicing and Collections team to handle dealer complaints or other conflicts Manage the list of open applications to ensure timely follow-ups with dealers Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers Skills Demonstrated historical career stability BA/BS degree required and/or equivalent work experience 1 year of previous sales or banking experience Bilingual (English/Spanish or English/Portuguese) Excellent communication skills Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook Benefits Generous salaries Competitive health and welfare benefits Paid vacation 401(k) match Tuition reimbursement Quarterly social outings Monthly lunches A robust employee recognition Training development program Company Overview First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services. It was founded in 2006, and is headquartered in Newton, Massachusetts, USA, with a workforce of 201-500 employees. Its website is