[Remote] Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA
Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting and managed services company focused on enhancing customer experiences. They are seeking a Bilingual Healthcare Customer Service Representative to assist customers by providing answers and resolving issues with compassion and efficiency.ResponsibilitiesAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesSkillsBilingual in English and Spanish6 months or more of customer service experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)High school diploma or equivalentComputer experienceHigh speed internet (> 15 mbps)While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)BenefitsPTOTuition reimbursementHealth and wellness incentivesCompany OverviewTTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.ttec.com/.