[Remote] Benefits Administrator
Note: The job is a remote job and is open to candidates in USA. Access | Information Management is looking for a Benefits Administrator to manage the day-to-day administration of employee benefit programs. This role involves processing benefits transactions, providing customer support, and ensuring compliance with regulations related to benefits and leave of absence.ResponsibilitiesAssists with the administration of employee benefit programs in US, Canada, and Puerto Rico including medical, dental, vision, disability, life and supplemental health insurance, flexible spending and health savings accounts, charitable giving fund, COBRA, and US and Canada retirement plansProcesses benefits and leave of absence (LOA) transactions in the ADP HRIS system, including life event changes, 401(k) deferral and loan changes, coordinating retroactive and arrears deductions, and syncing benefits data to payrollProvides customer support and serves as a point of contact to Team Members, vendors, outside agencies, and third-party administrators. Monitors issues and follows up as necessary to ensure prompt resolution of Team Member issues, requests or questionsPrepares recurring and ad hoc benefits reports. Conducts data analysis to identify trends, ensure data accuracy, and support compliance and decision makingTracks employee LOA and workers compensation claims for the US. Serves as a point of contact and coordinator of outsourced LOA and workersâ compensation programsProcesses monthly, quarterly, and annual workersâ compensation payroll reporting for the U.S., Canada, and Puerto Rico, including retrieving invoices from the workersâ compensations boards and preparing manual invoice check requests as neededMonitors and processes electronic benefit eligibility and funding files, ensuring data accuracy between HRIS system and external vendors. Audits benefits data for accuracy, investigates issues, and escalates to the appropriate contact as neededReviews and processes benefits and invoices and vendor billings ensuring timely submissionAssists with benefits communications including quarterly wellness newsletterAssists with annual benefits projects and initiatives including annual open enrollment and 401(k) audit, preparation of 1095-C forms and other required annual communicationsEnsures compliance with federal and state regulations, such as the ERISA, COBRA, HIPPA, ACA, and FMLA. Keeps abreast of state leaves lawsSupports HR Operations team and acts as a backup when neededPerforms other related duties and activities as requiredSkillsBachelor's degree in Human Resources or related field, or work equivalent experienceTwo to four years of benefits experience, including processing benefits transactions in HRISStrong understanding of US benefits programs, leave of absence, regulatory requirements, and HRIS platformsKnowledge of pertinent federal and state regulations, filing and compliance requirements that impact benefit plans including ERISA, ACA, COBRA, FMLA, HIPPA, Medicare as well as and DOL and IRS requirementsStrong communication, customer service, and problemâsolving abilitiesAnalytical mindset with high attention to detail and commitment to data accuracyMust be proficient with Microsoft excelStrong planning, organizational and time management skills, with the ability to prioritize competing prioritiesSelf-motivated, collaborative, and resourceful individual who can function in a fast-paced environmentAbility to maintain confidentiality and professionalism in handling sensitive informationPrior experience with ADP a plusPrior experience with leave of absence a plusExperience with Canada benefits is a plusCompany OverviewAccess is the trusted partner for organizations seeking effective records and information management services. It was founded in 2004, and is headquartered in Woburn, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.accesscorp.com/.