[Remote] Backend Engineer, Senior

Note: The job is a remote job and is open to candidates in USA. ChowNow is a leading player in off-premise restaurant technology, providing solutions that help independent restaurants thrive in the digital economy. They are seeking a Senior Backend Engineer to build, deploy, and monitor backend applications while collaborating with other teams to enhance product quality and streamline processes.ResponsibilitiesProgress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the codeMaster our development patterns and collaborative processes. We work together to make work efficientRead (and write) internal documentation and proposals, and test your features and systems. We take responsibility for communication, quality, and operationsGrasp the basics of the platform architecture. Developers share responsibility for our always available APIsSquash a bug or two from your squad’s backlog or ship a small feature to productionHave become an expert on your squad’s area of the platform and made an impact on it. We celebrate our success by measuring our impact, internally and externallyBuild, launch, and support your first big release on our platform. We ship with iterative agilityUnderstand how our systems interoperate and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in areas tooHave worked with others on your squad to contribute to the architecture for a new system, optimization, or feature. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learningLook for opportunities to help your squad ship fasterLearn our business model and how it translates to our systems and servicesBuild within reliable estimates. We know this takes time, and we strive to be accurate with each otherFeel comfortable as an expert on your team, teaching others and continuing to learn. We want to learn as much as we teachBe an essential part of growing our team by fully participating in the hiring interview process. We share the responsibility to grow our teamHave suggested or made a process improvement that benefits the productivity of your squadJoin your squad in end-to-end ownership of a system or component and look for ways to improve and extend itSkillsYou have 5+ years of experience building SaaS products, e-commerce platforms, or similar online systems, with expertise in PythonYou leverage AI development tools to accelerate your work, and exercise good judgment about where they help and where human review is essentialYou've designed and versioned public or partner-facing APIs, balancing backward compatibility with the need to evolve themYou have experience with cloud infrastructure (AWS, GCP, or similar) and containerized deploymentsYou embrace experimentation and make decisions based on data and evidenceYou've built and maintained event-driven or asynchronous systems (e.g., message queues, background job processing) that handle high transaction volumeYou are excited about new technologies, are able to judge the maturity of the latest innovations, and find practical use for themYou've diagnosed and resolved production performance issues — slow queries, memory leaks, or scaling bottlenecks — and put guardrails in place to prevent recurrenceYou strive for constant improvement and encourage others to build quality softwareYou are comfortable with transparency and open lines of communication, both within your team and with external stakeholdersYou enjoy being the 'glue' between product teams and infrastructureYou are passionate about observability, process improvements, CI/CD, and deployment frequencyBenefitsOngoing training and growth opportunities.A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.Rock solid medical, dental, and vision plans.Mental Health Coverage - we offer several programs to support your mental health and wellness goals.Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.401(k) MatchingEmployer-contributing student loan assistance program or continuing education reimbursement programEmployee Stock Incentive Plan.Pet insurance for your fur babiesConsistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.Enough freedom to spread your wings while still holding you accountable.Company OverviewChowNow helps branded online ordering systems for independent restaurants through the restaurants’ own websites. It was founded in 2010, and is headquartered in Culver City, California, USA, with a workforce of 201-500 employees. Its website is https://get.chownow.com.