[Remote] AVP, Claims Learning & Development Job Details | Lincoln Financial

Note: The job is a remote job and is open to candidates in USA. Lincoln Financial is a leading company in financial services, dedicated to helping individuals plan for a successful future. They are seeking an AVP of Claims Learning & Development to provide leadership and expertise in operational training, ensuring that training programs align with business needs and enhance organizational capability.ResponsibilitiesSets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability buildingLeads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and qualityEstablishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectivesBuilds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capabilityPartners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performanceDrives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiencySkills4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experienceDemonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approachesAbility to think critically, analyze information and to evaluate the implications of a course of action or solutionDemonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlinesConfident, comfortable communicator with strong written and verbal communication skillsExperience leveraging automation and AI tools to support curriculum and process modernizationBenefitsClearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributesLeadership development and virtual training opportunitiesPTO/parental leave[Competitive 401K and employee benefits](https://www.lincolnfinancial.com/public/aboutus/careers/lifeatlincoln#benefits)Free financial counseling, health coaching and employee assistance programTuition assistance programWork arrangements that work for youEffective productivity/technology tools and trainingAnnual Incentive Program, which is discretionary and based on the performance of the company, business unit and individualOther rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits packageCompany OverviewLincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. It was founded in 1905, and is headquartered in Radnor, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.lincolnfinancial.com/.