[Remote] Automations and AI Integration Expert (Permanent AU Dayshift, Remote\/WFH \- Philippines \- AU Legal industry)

Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a company in the legal industry seeking an Automations and AI Integration Expert. The role involves designing, building, and deploying automation systems to enhance operational efficiency and decision-making while ensuring confidentiality and quality control.ResponsibilitiesDesign and implement automation workflows to eliminate repetitive manual tasks and reduce avoidable errorsIntegrate AI tools and large language models, including OpenAI, Claude, Gemini and similar platforms, into appropriate business processesBuild intelligent solutions for document processing, drafting support, reporting, internal communications, task triage and knowledge retrievalDevelop AI-powered assistants, chatbots, intake tools and workflow automations subject to privacy, confidentiality and quality-control requirementsCreate prompt libraries, reusable workflow templates and governance processes for safe and consistent AI useBuild and maintain internal tools, web apps and automation systems that solve real operational problemsDevelop APIs and integrate multiple platforms, including CRM, project management, email, finance, marketing and document-management systemsCustomize and extend existing systems to improve efficiency, usability and reportingOwn the full development lifecycle, including scoping, planning, development, testing, deployment, documentation and optimizationTroubleshoot integration issues and maintain reliable automations with appropriate alerting and error-handlingCreate end-to-end workflows using Zapier, Make, n8n, or comparable automation platformsConnect business systems such as email, calendars, CRM, file storage, task management, accounting and client communication platformsOptimize automation pipelines for reliability, security, scalability and maintainabilityDocument workflows clearly so they can be audited, improved and maintained over timeSupport onboarding and offboarding workflows connected to user access, permissions and automation dependenciesBuild dashboards and automated reporting systems that give leadership clear visibility over key metrics and workflow performanceDesign data pipelines to track operational data, KPIs, lead sources, task completion, bottlenecks and performance trendsSupport data-driven decision-making by producing accurate, timely and understandable reportsImprove data quality by reducing duplicate entry, inconsistent records and manual reporting errorsApply best practices in data security, privacy, access control and system integrityEnsure automations are designed with appropriate human review points, particularly where legal, financial, client or confidential information is involvedMaintain documentation of tools, credentials, dependencies, data flows and known risksRecommend sensible governance for AI use, including prompt standards, recordkeeping, review processes and restrictions on sensitive informationSkills3-5+ years experience in automation, software development, systems integration or a closely related roleStrong proficiency in at least one programming language, preferably Python or JavaScript/Node.jsHands-on experience with automation tools such as Zapier, Make, n8n or similar platformsExperience integrating APIs and working with RESTful services, webhooks and data transformationsFamiliarity with AI/LLM tools, including OpenAI, Claude, Gemini and prompt designExperience with databases, including SQL or NoSQL, and sound data-handling practicesAbility to diagnose business problems and convert them into simple, practical technical solutionsExcellent communication skills, including the ability to explain technical concepts clearly to non-technical usersExperience with Claude automation, coding workflows, collaborative work platforms and connecting MCP servers or comparable tool ecosystemsExperience in legal, professional services, SaaS, BPO, outsourcing or service-based industriesFamiliarity with platforms such as Xero, HubSpot, Salesforce, Zoho, Smokeball, Microsoft 365, Google Workspace, Airtable or similar systemsExperience with no-code or low-code tools, including Bubble, Webflow, Airtable and comparable platformsKnowledge of AI agents, retrieval-augmented generation (RAG), vector databases, advanced prompt engineering or document intelligence workflowsExperience building dashboards in Power BI, Looker, Tableau or similar reporting toolsMobile or web app development experience, including React, Flutter or comparable frameworksCompany OverviewWe are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths. It was founded in undefined, and is headquartered in Loganholme, Queensland, AUS, with a workforce of 51-200 employees. Its website is https://getmycourse.com.au.