[Remote] Associate Solution Consultant

Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Associate Solution Consultant will support the sales team by creating product demonstrations and assisting with customer engagement throughout the sales process, ensuring that business needs are met with effective solutions.ResponsibilitiesSupport the sales team, RFP team, and operations team as the key technical advisor and SME for the Five9 contact centerSupport the sales team in helping prospects and partners understand what is possible on the Five9 platformUnderstand business requirements and communicate the value of solving business problems using cloud technology through charismatic demos of the Five9 CCaaS product suiteAssist with delivering proof of concept (POCs/Trials) to prospects, collaborating with other sales engineering and product management team members as neededPrepare specification documents to pass implementation details on to Professional Services teamCreate content to show partners or train new team members how to implement specific requirements or best practices for building and deploying applications and solutions on the companyClearly distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and SalesSkillsA positive ‘Can do' attitude, with a focus on keeping things simpleExcitement for customer-facing experiencesAbility to quickly communicate sophisticated ideas clearly to all audiences, technical or not, operators and C-level execsFabulous communicator, great team playerConfident dispensing knowledge to a highly skilled and experienced audienceBA/BS or equivalent work experienceExperience with APIs is a plusBenefitsAnnual performance bonusStockOther applicable incentive compensation plansHealth, dental, and vision coverage, beginning on the first day of employmentFive9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent costShort & Long-Term DisabilityBasic Life Insurance401k saving plan with employer matchingAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependentsGenerous employee stock purchase planPaid Time OffCompany paid holidaysPaid volunteer hours12 weeks paid parental leaveCompany OverviewFive9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.five9.com.Company H1B SponsorshipFive9 has a track record of offering H1B sponsorships, with 4 in 2026, 13 in 2025, 15 in 2024, 13 in 2023, 20 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.