[Remote] Associate Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. i4DM is a company that provides Federal agencies with access to skilled professionals for complex mission challenges. They are seeking an Associate Site Reliability Engineer to support site reliability engineering, cloud operations, and service delivery for VA enterprise healthcare platforms.ResponsibilitiesSupport senior engineers and the Technical Director’s team in day-to-day Site Reliability Engineering activities across platform services and hosted applicationsAssist with maintaining service reliability, availability, and performance by following established operational practices, runbooks, and team standardsHelp gather and review operational metrics, alerts, and system health information to identify issues and support service improvementsAssist with monitoring, logging, alerting, and dashboard maintenance to improve visibility into system health and application performanceParticipate in incident response activities, service restoration efforts, and post-incident follow-up under the guidance of senior team membersSupport documentation of incidents, recurring issues, and operational procedures to improve team readiness and response consistencyContribute to simple automation tasks, scripts, and pipeline updates that reduce manual effort and improve operational consistencySupport CI/CD processes and environment maintenance for application and infrastructure delivery in development, test, and production environmentsAssist with infrastructure and configuration changes using approved tools, templates, and team guidanceSupport cloud and hosted environments in AWS and container-based platforms by performing routine operational tasks, checks, and updatesHelp maintain system documentation, inventory, and configuration information for services and environments managed by the teamAssist with validation, testing, and operational readiness activities for new releases and environment changesFollow established security, access, and operational procedures that support Federal compliance and secure system administrationCollaborate with software, infrastructure, operations, and support teams to resolve issues and support reliable service deliveryContinuously develop technical skills in cloud engineering, observability, automation, and reliability practices through hands-on work and mentorshipSkillsBachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent practical experience1–3 years of experience in Site Reliability Engineering, DevOps, systems administration, cloud operations, platform support, software engineering, or a related technical roleFoundational understanding of Linux systems, cloud infrastructure concepts, networking basics, and application support in enterprise environmentsExposure to scripting or programming using languages such as Python, Bash, PowerShell, or similar technologiesFamiliarity with monitoring, logging, troubleshooting, and incident response conceptsBasic knowledge of CI/CD, version control, automation, or Infrastructure as Code conceptsAbility to follow technical procedures, learn new tools quickly, and work effectively in a collaborative team environmentCandidates must be eligible to obtain and maintain a Public Trust clearanceInternship, academic, lab, or hands-on experience with cloud platforms such as AWS, Azure, or Google CloudFamiliarity with containers and orchestration technologies such as Docker, Kubernetes, EKS, or ECSExposure to observability and monitoring tools such as CloudWatch, Grafana, Prometheus, ELK, or SplunkExperience with Git-based workflows, pipeline tooling, or automation through coursework, labs, or professional experienceUnderstanding of Federal security, compliance, or healthcare technology environmentsRelevant foundational certifications such as AWS Certified Cloud Practitioner, AWS Certified Developer Associate, CompTIA Linux+, Security+, or HashiCorp Terraform AssociateCompany Overviewi4DM provides full range of information technology consulting services to government and commercial clients. It was founded in 2002, and is headquartered in Millersville, Maryland, USA, with a workforce of 51-200 employees. Its website is https://www.i4dm.com.