[Remote] Associate Salesforce Consultant

Note: The job is a remote job and is open to candidates in USA. Dupont Circle Solutions (DCS) is a team of specialists united by their love of Salesforce, serving a diverse clientele including technology companies and nonprofits. The Associate Salesforce Consultant will support various business processes and managed service projects, collaborating closely with a team of consultants to meet client needs.ResponsibilitiesLeverage a strong understanding of Salesforce (multi-cloud) capabilitiesPlay an active role in configuring the solution and supporting the development team for a variety of different client needsPerform ongoing Salesforce administration tasks, including user management, security configuration, and data managementImplement and maintain customizations and enhancements as per client requirementsProactively monitor Salesforce instances for health and performance issues and take necessary actions to ensure optimal system performanceIdentify and troubleshoot issues, providing timely resolution and escalation when neededWork with our clients and all stakeholders to build clear use casesPerform rapid analysis and decomposition of complex business information; recommend leading practices; and present associated technical process componentsSkills1 - 3 years of relevant experience1+ years of Salesforce configuration experienceBachelor's degree or equivalent in a technical fieldExperience with Microsoft ExcelAbility to work independently and collaboratively in a team settingAbility to work on multiple client tickets while paying strict attention to detailExperience in consulting requiredA strong verbal and written communicatorSolution-focused problem solverInterested in working in a service management environment to support our clientsStrong multitaskerTeam orientedStrategic and thoughtful; able to ideate multiple scenarios to solve client problemsEnthusiastic to be a part of something great!Leverage a strong understanding of Salesforce (multi-cloud) capabilitiesPlay an active role in configuring the solution and supporting the development team for a variety of different client needsPerform ongoing Salesforce administration tasks, including user management, security configuration, and data managementImplement and maintain customizations and enhancements as per client requirementsProactively monitor Salesforce instances for health and performance issues and take necessary actions to ensure optimal system performanceIdentify and troubleshoot issues, providing timely resolution and escalation when neededWork with our clients and all stakeholders to build clear use casesPerform rapid analysis and decomposition of complex business information; recommend leading practices; and present associated technical process componentsBenefitsA remote-first culture with a hybrid option for those in the DMV areaGenerous, flexible PTO, paid holidays, and dedicated DCS floating holidaysTop-notch medical, dental, and vision - we pay the majority of the premium for yourself, spouse, and dependents401(k) match 100% on the dollar up to 6%, with no vesting period16 weeks of paid parental leave for birthing parents and 4 weeks of paid bonding leave for non-birthing parentsPaid Salesforce certification examsBonus programs: performance, hiring referrals, Salesforce certification bonusesHome office setup with new laptop, monitor, and all accessories neededCool swag brands like Yeti and Marine LayerCompany-paid Mental health and well-being support programZoom happy hours, virtual social events, and engaging activitiesAward-winning culture and supportive team environment to embrace our commitment that hard work is appreciated and is directly tied to outcomesCompany OverviewDupont Circle Solutions is a salesforce consulting firm that partners with clients to solve business operations problems through technology. It was founded in 2015, and is headquartered in Arlington, Virginia, USA, with a workforce of 51-200 employees. Its website is https://www.dupontcirclesolutions.com/.



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