[Remote] Associate - Revenue & Payment Ops

Note: The job is a remote job and is open to candidates in USA. Transcarent is a company focused on delivering personalized health and care experiences. They are seeking an energetic self-starter to support the day-to-day operations of their revenue cycle, ensuring quality billing and payment services for clients and members. Responsibilities Execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success Skills Bachelor's degree or higher, or equivalent professional experience 1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience Background in healthcare, digital health, or a related discipline - startup experience is a plus Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.) Comfortable working independently and as part of a team, with minimal direct supervision Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear Ability to shift focus when priorities change without losing sight of original tasks and deadlines Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed Benefits Competitive medical, dental, and vision coverage Competitive 401(k) Plan with a generous company match Flexible Time Off/Paid Time Off, 12 paid holidays Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance Mental Health and Wellness benefits Company Overview Transcarent is a provider of a healthcare platform that facilitates improved outcomes and cost-effective decisions. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Transcarent has a track record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 2 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.