[Remote] Associate Project Manager

Note: The job is a remote job and is open to candidates in USA. ABB is a company that helps industries run leaner and cleaner, empowering its employees to make a significant impact. The Associate Project Manager will coordinate aspects of Electrical Preventative Maintenance projects, manage customer relationships, and oversee financial and administrative tasks related to project execution.ResponsibilitiesProject Planning & PerformanceConduct analysis of planned vs. actual project performancePrepare materials and assist in project reviewsMaintain and adhere to billing plan milestonesControl documentation accuracy and consistency per agreed proceduresCustomer & Contractor ManagementDevelop and maintain relationships with key customer contacts and contractorsManage the complete lifecycle of customer deliverables, including scheduling contractors and ensuring work completionMaintain customer satisfaction and identify new business opportunitiesFinancial & Administrative OversightTrack financials, issue POs, process change orders, and manage invoicingReview and process quotes for cost-effective solutionsBuild and improve assigned account scorecardsMaterial & Operational CoordinationResearch and order materials, coordinate with contractors, customers, and suppliers, and handle returnsUtilize the company’s service platform to monitor and track progressEnsure schedule flexibility (including weekends/nights) with limited travel to customer sitesSkillsHigh school diploma/GED required; Bachelor's degree preferredMinimum 3 years experience in customer service, account management and/or project support, with demonstrated success in building relationshipsExcellent customer service skills, attention to detail, and motivation to achieve high customer satisfactionStrong analytical and problem-solving ability to define issues, collect data, draw conclusions, and implement solutionsFamiliarity with electrical and mechanical services or willingness to learn technical aspects quicklyAdaptability in fast-paced, changing environments, with skill in handling ambiguity and conflict resolutionProven coordination and communication skills to align internal teams and customers, meeting unique requirementsCandidates must already have work authorization that would permit them to work for ABB in the USBachelor's degree preferredConstruction project management experience preferred, with ability to manage complex deliverables and timelinesBenefitsChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount program401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)ABB provides 11 paid holidays Salaried exempt positions are provided vacation under a permissive time away policy.Company OverviewABB provides electrification and automation solutions for various industries. It was founded in 1988, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is https://global.abb/group/en.