[Remote] Associate Project Coordinator

Note: The job is a remote job and is open to candidates in USA. VelocityEHS is the largest and fastest-growing environmental, health, safety and sustainability software company in the world. They are seeking an Associate Project Coordinator to lead and execute implementation projects for their suite of products, coordinating teams to deliver various services to clients while ensuring quality and timely execution.ResponsibilitiesCoordinate day-to-day execution of Chemical Management projects, including scheduling, data collection, and related service deliverablesSupport delivery of both recurring services (ongoing programs) and one-time projectsManage multiple service engagements simultaneously, balancing priorities, timelines, and quality expectationsEnsure all deliverables meet defined scope, timelines, and quality standardsTrack and maintain project schedules, task progress, and key milestones across assigned accountsCoordinate work across internal teams (e.g., Onboarding, Operations, Consultants, SMEs) to ensure timely completionIdentify risks, delays, or scope gaps and proactively escalate or resolve issuesMaintain accurate documentation including status updates, action items, and service recordsServe as a point of contact for customers on assigned services, ensuring clear and timely communicationProvide regular status updates and manage expectations on timelines and deliverablesEnsure alignment of services purchased and ensure that services delivered meet the client's requirements and goals, while adhering to system capabilities and services offeredSupport issue resolution and follow-through on customer questions or concernsFollow established processes and standard operating procedures to ensure consistent deliveryContribute to continuous improvement of workflows, tools, and service processesSupport scalability of services through efficient coordination and Primary Duties and ResponsibilitiesAssist in tracking service performance metrics and delivery outcomesSkills1+ year of experience in coordination, project support, or service delivery roleExperience in a customer-facing environmentBachelor's degree / Diploma in Business, Information Technology or related field (or equivalent experience)Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and collaboration toolsExperience working in a remote-friendly company, using online tools and software to coordinate projects and daily workStrong organizational and time management skills, with ability to manage multiple prioritiesStrong verbal and written communication skills, including strengths in meeting objectives through influence, and facilitation, with an ability to focus on client service experience & stakeholder engagementAbility to adopt new processes and ways of thinking to align with both team and company objectives, embraces change and can support new initiativesDetail-oriented with a focus on accuracy and process adherenceAbility to work independently as a self-starter who consistently reaches targetsCustomer-focused approach; take full ownership of the project, customer questions and/or concerns and follows through to completionCollaborative approach and team-player mentalityExposure to EHS or Chemical Management (e.g., SDS, Hazard Communication)Experience in a SaaS or services-based organizationFamiliarity with project management tools (Asana, Workfront, MS Project, etc.)Familiarity with Customer Relationship Management tools (Salesforce, Gainsight, etc.)Understanding of Document Management and Document Governance practicesExperience and/or education in Project Management MethodologyCertified Associate in Project Management Certification (CAPM) from PMI is an asset, or actively pursuing certificationBenefitsGenerous time off programsMedical/dental coverage, retirement (with employer match)Parental leave plans for all family typesJob shadowing programs and one-on-one coaching opportunitiesTuition reimbursement for continuing education, advanced degrees, and certificationsRemote-first and flexible work schedule to fit your family's needsMonthly stipend to make your home office more comfortable, productive, and successfulCorporate wellness and personalized preventative mental health care programsSummer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)Company OverviewVelocityEHS is a new kind of EHS software company, helping you reach your environmental, health, safety and sustainability goals faster. It was founded in 1996, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://www.ehs.com/.