[Remote] Associate Product Manager, Literacy Core Curriculum (Contract)

Note: The job is a remote job and is open to candidates in USA. Amplify is a pioneer in K–12 education, leading the way in next-generation curriculum and assessment. The Associate Product Manager will dive into user and market research, lead cross-functional product initiatives, and develop innovative educational products to enhance the experience for teachers, students, and administrators.ResponsibilitiesUser Empathy – Be a dedicated advocate for our customers and users, empathizing with their needs. Represent customer perspectives through all phases of product development. Visit Amplify classrooms and synthesize observations and findings. Act as a specialist in our customer feedback, drawing insights from data points and sharing them with the product team to aid product strategy. Explore usage data for insights into how our product is used in classroomsMarket Research and Analysis - Stay up to date on the education market and prepare briefs to share with leadership and product team. Research the competitive product landscape to inform product, design and development decisions. Use research findings to guide strategy planning and product developmentProduct Knowledge – Serve as an expert on our products for marketing, sales, and implementation teammates. Collaborate on customer-facing projects including training materials, pilot support, customer discussion guidelines and sales meetingsCross-Functional Product Leadership - Lead product initiatives that span across multiple teams, including content, product, design, engineering, platform, marketing and measurement. Drive the delivery of initiatives and large-scale projects from initial concept and planning, through execution and releaseProduct Planning – Conduct research to identify and understand product issues that our users face and support those issues with data. Work with teammates to propose solutions and build out initiatives to overcome challenges. Create and pitch initiatives grounded in research for inclusion in the product roadmap. Leverage AI tools to innovate our practices, in service of both more efficient development and increasing product quality/impactProduct Design – Collaborate with key partners on design, curriculum, and engineering teams to execute on goals and solution initiatives. Participate in human-centered design workshops. Make informed decisions by analyzing data from product metrics / user behavior and prototyping resultsUser Testing - Lead user testing of new product ideas, including running focus groups with teachers, getting feedback on prototypes, and coordinating feature pilots with live classrooms. Design research plans, interview participants, analyze data, and recommend actions based on findingsTeam Leadership – Communicate product goals and objectives regularly to your project team to motivate them. Actively participate in your team’s ceremonies and be readily available to address questions, concerns, and blockersProduct Development – Partner with the curriculum and design teams to ensure regular coordination of features and product design guidelines throughout the product development phase. Ensure product quality and scope meet Amplify standardsProduct Deployment – Draft internal communications, release notes and training materials for the launch of new features. Review customer-facing information before it is released. Support troubleshootingSkills1+ years of experience in customer support, project management, user experience, education or a similar field with a bachelor's degree in related field or equivalent combination of education and work experienceExcellent verbal and written skillsStrong organizational and project management skillsFluency in Spanish and EnglishExperience in education and/or education technologyClient service experience either in consulting or another fieldProfessional work experience in the education fieldOutstanding writing skills, including extraordinary attention to details of grammar, punctuation, phrasing, tone, and structureAbility to coordinate and effectively communicate between multiple stakeholders at varying levels of an organizationCompany OverviewA pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and formative assessment. It was founded in 2000, and is headquartered in Brooklyn, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.amplify.com.



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