[Remote] Associate Product Manager

Note: The job is a remote job and is open to candidates in USA. Relo Metrics is an AI-powered, fast-growing, global SaaS company that provides innovative data solutions in the sports sponsorship arena. They are seeking an Associate Product Manager to own the Core squad, focusing on enhancing the platform's value for clients and internal teams through data analysis and stakeholder engagement.ResponsibilitiesOwn the Core squad roadmap — prioritizing improvements, fixes, and feature enhancements that drive client satisfaction and retentionRegularly review support tickets to identify recurring friction points, pattern-match across issues, and translate them into actionable product betsAnalyze Pendo data to understand how clients and internal teams are engaging with the platform — where they get stuck, what they skip, and what drives repeat usageMeet regularly with internal stakeholders (operations, Customer Success, Sales) to understand workflow pain points and surface efficiency opportunitiesEngage directly with clients to understand how they use the platform, what outcomes they're trying to achieve, and where the product is falling shortWrite clear, detailed product specs and acceptance criteria for engineeringDefine and track KPIs tied to client satisfaction, retention, and platform engagementReport transparently on progress to the Head of Product and cross-functional partnersSkills1–3 years of product management or adjacent experience (product operations, customer success, business analysis) in a SaaS environmentGenuinely curious about how people use software — you find support tickets and usage data interesting, not tediousStrong analytical instincts: you look for patterns in data before jumping to solutionsComfortable working directly with clients and internal stakeholders to uncover needs that aren't always explicitly statedOrganized and detail-oriented: you can manage multiple workstreams without dropping the ballClear, direct communicator in writing and in conversationFamiliarity with product analytics tools (Pendo, Mixpanel, Amplitude, or similar) is a plusExperience in sports, media, or sponsorship is a plus but not requiredBenefitsBenefits and wellnessEmployer-matched 401(k) retirement planDepending on the role, participation in a bonus, commission, or stock incentive programOpportunity for remote work or 'work from home'Company OverviewRelo Metrics is an AI-powered sponsorship analytics and data platform. It was founded in 2018, and is headquartered in Santa Monica, California, USA, with a workforce of 11-50 employees. Its website is https://relometrics.com.