[Remote] Associate Product Manager

Note: The job is a remote job and is open to candidates in USA. Edkey is seeking an entry-level Associate Product Manager focused on product analytics and usage insights. The role involves analyzing product usage data, maintaining reports and dashboards, and synthesizing customer feedback to support data-informed decisions within the Product team. Responsibilities Analyze product usage data to identify trends, patterns, and opportunity areas Maintain and improve recurring reports and dashboards on product usage, customer behavior, and key performance metrics Modify and build SQL queries and work with analytics tools to deliver repeatable insights Partner with Product and Customer Support to synthesize NPS, support tickets, and user feedback into actionable findings Identify gaps in data instrumentation and recommend improvements to tracking and reporting Systematize ongoing reporting and analysis workflows for Product Managers Collaborate with Engineering and Data teams to ensure product data accuracy and accessibility Ground product discussions in observed user behavior and data-driven insights Learn the product and customer use cases deeply to inform internal stakeholders Skills BA/BS required 0–2 years of experience in a professional, analytical, or product-related role (entry-level) Strong analytical and problem-solving skills with attention to detail Experience working with data in Excel or Google Sheets Basic familiarity with SQL or strong willingness to learn quickly on the job Strong written and verbal communication skills; ability to present findings clearly Ability to manage multiple priorities and own projects with limited oversight Interest in SaaS products, analytics, and data-driven product decisions Exposure to Python for data analysis is a plus Experience with product analytics, dashboarding, or reporting tools is a plus Experience working with customer support data, NPS, or user feedback analysis preferred Experience handling large or complex datasets is a plus Familiarity with legal technology or the legal industry is advantageous but not required Benefits Annual incentive bonus Country-specific benefits Development opportunities Company Overview Edkey is an AI-powered education technology company building the intelligence layer between learning and career outcomes. It was founded in 2019, and is headquartered in Bay Area , California , US, with a workforce of 11-50 employees. Its website is Company H1B Sponsorship edkey has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.