[Remote] Associate Operations Director

Note: The job is a remote job and is open to candidates in USA. Groups Recover Together is seeking an Associate Operations Director to assist in overseeing a team and drive operational excellence. This role involves managing operational projects, ensuring effective team development, and facilitating the launch of new offices while nurturing the organization’s mission and values.ResponsibilitiesFacilitate high-quality expansion within marketOversee the launch of new offices by providing direct oversight, training local management and staff to be highly competent in their roles, and leading external outreach, as deemed necessary. Successfully assist the Operations Director and Operations Supervisors in new office openingsAssist the Operations Director in facilitating weekly communication about openings and office closures/relocationsCollaborate with all state leadership in service of achieving high quality growth and retention with integrityAssist Operations Supervisors in launching new offices while facilitating regularly scheduled meetings to communicate office development strategy. Partner with Partnership Development Managers on evaluating new market needsSupport the Operations Director and Operations Supervisors in cultivating a positive team environment where our mission and values come to lifeSupport Operational Supervisors when troubleshooting day-to-day operational challenges to maximize leadership effortsUnderstand our policies and procedures. Ensure our policies and procedures are rigorously and consistently implemented, every time (working closely with operational leadership)Understand the daily operations. Partner with the Operations Supervisors alongside the Operations Director on focal points for improvement and efficiencies within operational workflowsManage and ensure reporting and Action Lists are completed timelyAssist with quarterly walkthroughs, as needed, and monitor Health & Safety worksheets for timely completionProvide operational and administrative leadership for up to 8-10 Operations Supervisor. Including, but not limited to: Professional development and growth not limited to mid-year and annual evaluationsSupport needs related to employee relations and performance improvementEnsure effective scheduling and disbursement of caseloads for operational staff and assist clinical leads, as neededAssist Operations Supervisors in preparation of site audits with state licensing, accreditation, and managed care organizationsSupport employees’ professional development through goal setting, coaching and feedback in partnership with the Operations DirectorDeliver structured and effective onboarding for new Operations Supervisors that both conveys technical knowledge and imparts cultureAssist Operations Supervisors in recruiting “A players” into every role, based on a deep understanding of the target profile and our values/cultureAssist with special projects by: Providing project management as requested to complete a variety of organizational tasksHelp execute new initiatives and evaluate/iterate/improve those initiatives in partnership with the Operations DirectorAbility to work with and create cross functional teams and manage numerous projects at one timeDevelop, assemble, and lead projects from the beginning to the end with a clear and complete hand off to the operations teamAct within the scope of authority granted, ensuring adherence to regulatory requirements and professional standardsTravel up to 50% of the time (rarely overnight)Other duties as assignedSkillsBachelor's Degree preferred or equivalent combination of education and experience5+ years of operational leadership experience in a behavioral health or human services fieldAccess to reliable internet and telephone services, specifically 40M download and 10M upload package or higher as well as a strong WiFi signal from your remote work locationMust meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening. Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, and CPR/Basic First AidBenefitsWork Arrangement: HybridTravel up to 50% of the time (rarely overnight)Company OverviewGroups Recover Together provides accessible and affordable medication-assisted treatment (MAT) for opioid addiction. It was founded in 2014, and is headquartered in Woburn, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://GroupsRecoverTogether.com.