[Remote] Associate Manager, Commerce Platform Logistics - Strategy and Operations

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. They are seeking an Associate Manager for their Commerce Platform Logistics team to improve delivery quality and operational efficiency by analyzing metrics and partnering with cross-functional teams.ResponsibilitiesTrack and analyze cost and quality metrics across strategic merchants, conducting deep-dives to identify key drivers of quality defects and savings opportunitiesOwn logistics for high-growth business lines in Catering and HealthAssist in structuring and executing operational tests to identify solutions for reducing defects like lateness or in-store wait timesPartner with Logistics, Analytics, and Product teams to scope and assess initiatives that can improve the efficiency and quality of the logistics systemEngage with cross-functional teams to support initiatives that enhance merchant and customer experienceAnalyze key quality metrics and contribute to defining north star metrics that track performance improvementsPartner with GMs to identify and execute growth strategy through data-driven insights to drive business top lineCollaborate with cross-functional teams (Product, Analytics, Engineering, and Operations) to influence product roadmap on quality-focused featuresRun structured experiments and operational tests to uncover the best ways to improve fulfillment qualitySkills3-5 years of relevant experience in high-growth environments requiredBachelor's degree requiredStrong analytical skills and can use data to identify trends, uncover root causes, and drive informed decision-makingStrong problem solver and can break down complex problems into actionable stepsThrive in a cross-functional environment and are comfortable working with Product, Engineering, Analytics, and Operations teamsHighly detail-oriented and have a strong ability to organize, track, and analyze performance dataBias for action and can operate effectively in fast-paced, ambiguous environmentsComfortable working with dataMasters Degree preferred but not requiredSQL experience is a plus but not requiredBenefitsOpportunities for equity grants401(k) plan with employer matching16 weeks of paid parental leaveWellness benefitsCommuter benefits matchPaid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)Medical, dental, and vision benefits11 paid holidaysDisability and basic life insuranceFamily-forming assistanceA mental health programFlexible paid time off/vacation (for salaried roles)80 hours of paid sick time per year (for salaried roles)Vacation accrued at about 1 hour for every 25.97 hours worked (for hourly roles)Paid sick time accrued at 1 hour for every 30 hours worked (for hourly roles)Premium healthcareWellness expense reimbursementPaid parental leaveCompany OverviewDoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.Company H1B SponsorshipDoorDash has a track record of offering H1B sponsorships, with 70 in 2026, 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.