[Remote] Associate Learning & Development Specialist - Healthcare Call Center

Note: The job is a remote job and is open to candidates in USA. SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Associate Learning & Development Specialist supports the design, development, and delivery of effective learning programs that enhance employee skills and knowledge, contributing to organizational growth and efficiency.ResponsibilitiesAssist in conducting training needs assessments to identify skill gaps and development opportunities across various departmentsSupport the development and revision of engaging training materials, including presentations, participant guides, job aids, e-learning modules, and other instructional contentCoordinate logistics for training sessions, including scheduling, material preparation, and communication with participants and instructorsFacilitate introductory training sessions or components of larger programs as directedAdminister and maintain the Learning Management System (LMS), including uploading content, tracking completions, and generating reportsCollect and analyze feedback from training participants to identify areas for improvement and measure program effectivenessCollaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance of training materialsResearch and recommend new learning technologies, methodologies, and best practices to enhance the learning experienceAssist in managing vendor relationships for external training programs and resourcesSupport the overall L&D team in various administrative tasks and projects as neededSkillsBachelor's degree in Human Resources, Organizational Development, Education, or a related field1-2 years of experience in a learning and development, training, or human resources support role, preferably within a corporate environmentBasic understanding of adult learning principles and instructional design methodologiesProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Experience with Learning Management Systems (LMS) administration is a plusExcellent written and verbal communication skills, with the ability to present information clearly and conciselyStrong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneouslyAbility to work independently and collaboratively within a team environmentDemonstrated ability to learn new technologies and adapt to changing prioritiesPrior experience in the healthcare or financial services industry is beneficial but not requiredBenefitsMedical, dental, and vision coverageA 401(k) plan with company matchPaid time off, holidays, and parental leaveProfessional development reimbursement opportunityEmployees in this role may be eligible for consideration on an annual basis for equity awards such as restricted stock units or stock options, based upon individual and business performance at the company’s discretionCompany OverviewSS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. It was founded in 1986, and is headquartered in Windsor, CT, US, with a workforce of 10001+ employees. Its website is https://www.ssctech.com.