[Remote] Associate, Implementation

Note: The job is a remote job and is open to candidates in USA. BRG is a health technology company that focuses on innovative solutions for drug discount data exchange. They are seeking an organized and detail-oriented Associate to join their Client Implementation team, where the role involves supporting solution design and integration-driven implementations through documentation and cross-functional coordination.ResponsibilitiesTrack and manage internal and external project action itemsSupport implementation timelines by owning repeatable tasks (e.g., documentation updates, follow-ups, meeting notes)Collaborate with TIMs to prepare client-facing materials and communicationsAssist in product configuration tracking and process coordinationHelp maintain internal documentation and support onboarding resourcesAttend client and internal meetings to support execution and knowledge transferContinuously improve documentation and operational processes with the TIM teamSupport issue triage by gathering evidence, clarifying requirements, and helping route items to the right internal teams with a clear problem statement and recommended next stepsSkills1–3 years of experience in client services, project coordination, business operations, or implementation supportStrong organizational and time management skills with the ability to manage multiple prioritiesExcellent written and verbal communication skillsHigh attention to detail and consistencySelf-starter with a growth mindset and desire to learn technical systems and client workflowsProficiency with Google Workspace or Microsoft Office tools; familiarity with Smartsheet, Jira, or other project tools is a plusExposure to technical concepts through coursework, projects, or prior work (e.g., systems, integrations, structured data, or basic scripting), with the ability to ramp quicklyExperience working with technical teams, SaaS platforms, or healthcare/financial-related softwareFamiliarity with project lifecycles and implementation best practicesInterest in long-term growth into implementation, operations, or product rolesA background in technology or technical aptitude is a strong plus (e.g., learning new tools quickly and understanding how systems connect)Company OverviewBRG combines world-leading academic credentials with world-tested business expertise, purpose-built for agility and connectivity, which sets us apart—and gets our clients ahead. It was founded in 2010, and is headquartered in Emeryville, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.thinkbrg.com.



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