[Remote] Associate Director, Social Media

Note: The job is a remote job and is open to candidates in USA. Real Chemistry is a global agency focused on transforming healthcare through scientific expertise and creativity. They are seeking an Associate Director, Social Media to manage social strategy and content, collaborate with various teams, and drive results for clients in the healthcare sector.ResponsibilitiesMaintain and Evolve Social Platform Expertise: Counsel clients and internal teams on best practices for overall social strategy, displaying an in-depth understanding of the functionality, formats, and emerging trends in platforms and social content across Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, Snapchat, YouTube, etc. Strong understanding of the nuances of organic and paid efforts on social channelsSocial Content & Channel Management: Be a steward of content timelines and review processes to ensure timely and efficient approvals. Oversee and support coordination of feedback between clients and account teams. Serve as reviewer/approver on social publishing and community management to ensure flawless overall management of client channelsTeam Mentorship & Oversight: Cultivate growth of Associates and Managers on the social team through strategic counsel, coaching, and mentorshipResults & Measurement-Oriented Thinking: Partner with our in-house measurement team of data scientists and analysts to determine KPIs for campaigns, provide campaign insights, drive results, enhance performance and inform future content strategyInnovate on the Tried-and-True: Identify new areas/opportunities for social and develop/maintain relationships with social platform representatives to keep your finger on the pulse of what’s to come. Brainstorm, conceptualize and present new social media and digital programs/plans for the client rooted in a combination of business objectives, audience insights, and platform expertiseBe a Trusted Advisor: To your clients, colleagues, and teams. Whether it’s contributing to a new platform POV or helping with social media issues management, you educate teams on the nuances and implications of decisions before they’re carried out on socialSkillsMinimum 6 years of experience, ideally in health, biotech or pharmaceutical social mediaDemonstrated understanding of the intricacies and implications of executing organic and paid social media content across a variety of channels, including but not limited to Facebook, X, LinkedIn, YouTube, Pinterest etc., with the ability to develop and present strategic social plans that best meet client objectivesHighly organized, mindful of deadlines, able to multi-task and proactively deliver high quality work under limited supervisionDemonstrated understanding of paid social fundamentals, including objectives, targeting, formats, and performance considerations, with the ability to collaborate effectively with paid media partners and incorporate paid social thinking into holistic social strategiesDemonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skillsClient service experience, preferably in an agency environment; experience collaborating effectively internally and externally as part of an integrated teamProven success managing and mentoring junior team membersUnderstanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clientsAbility to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitchesBenefitsOffices in our key markets with free snacks to keep you running all day longGenerous holiday and paid time offOptions for private medical, dental, and vison plansSupport in saving for the futureMental wellness coaching and supportAccess to more than 13,000 online classes with LinkedIn LearningFor employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clientsOutside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunitiesCompany OverviewReal Chemistry is a health innovation company dedicated to making the world a healthier place for everyone It was founded in 2001, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.realchemistry.com.