[Remote] Associate Director, Media Strategy & Client Partnerships
Note: The job is a remote job and is open to candidates in USA. Code3 is an integrated marketing agency that focuses on driving business growth for digital disruptors and Fortune 500 leaders. They are seeking an Associate Director, Media Strategy & Client Partnerships to lead media strategy for a portfolio of DTC brands, focusing on performance across various paid media channels and serving as the primary strategic partner to clients.ResponsibilitiesServe as the strategic partner for a portfolio of eCommerce (DTC & Marketplace) clients, owning the overall media strategy and relationship across paid search, paid social, programmatic, and affiliate channelsLead integrated media strategies that connect channel performance to client business goals; translating media metrics into business outcomes clients care aboutDevelop and present the media mix and recommendations, quarterly business reviews, and campaign recaps with clear, client-ready storytellingApply critical evaluation of client briefs and align channel strategies to holistic brand goals; communicate any challenges or misalignments proactivelyUnderstand the clientâs business KPIs and serve as a connector between media performance and overall business successEnsure client needs and requests match approved scope and staffing plans; serve as point of escalation for scope conversationsPartner with creative teams to bring a strong creative strategy perspective to media recommendations; including ad formats, messaging frameworks, and creative testing roadmapsLeverage GA4 and Shopify data to develop insights, track customer journeys, and inform strategic recommendations at both the campaign and portfolio levelTranslate client feedback into actionable next steps that help teams meet and exceed expectationsCollaborate with Finance and Practice leaders to support profitability goals through effective resourcing, pricing, and SOW managementDefine clear expectations and cross-functional needs to drive successful client outcomesOversee quarterly and annual strategic plans for client accounts; participate in new business pitches as a connected media subject matter expertPartner with Finance and Practice leaders on SOW management, pricing, and profitability goalsProactively identify upsell and cross-sell opportunities across the connected media portfolioMonitor portfolio financial health and maintain accurate updates in the Client Health Tracker and revenue workbooks; communicate changes and rationale to Pod LeadersOversee budget allocation for client projects, ensuring optimal utilization of resources and maximizing ROILead teams responsible for activation, media strategy, and creative execution to ensure accounts perform against business goals and growth targetsMonitor media + channel trends, search visibility, competitive activity, and category dynamics to identify optimization opportunitiesEvaluate retail media, marketplace sales, and conversion performance using dashboards, reporting tools, and commerce analytics platformsIdentify portfolio growth opportunities through expanded marketplace support, media investment, content optimization, and integrated channel strategiesServe as a trusted partner to client stakeholders by delivering strategic insights and forward-looking commerce recommendationsSkills5+ years of experience in digital marketing with a strong focus on DTC paid media strategy; including paid search, paid social, programmatic, and/or affiliate channelsDeep understanding of how connected media channels work together across the full consumer funnel from awareness through conversion and retentionProven track record managing complex client relationships and multi-channel integrated strategies in an agency or in-house environmentProficiency in GA4: experience using it to analyze customer journeys, build audiences, and develop performance insightsProficiency in Shopify: experience leveraging Shopify data and ecosystem (including integrations with media platforms) to drive DTC strategyStrong creative strategy experience: a point of view on how great creative drives performance, with the ability to brief, evaluate, and iterate on creative in partnership with creative teamsFinancial and business acumen: ability to manage SOWs, understand profitability drivers, and contribute to revenue forecastingStrong executive presence and presentation skills; ability to communicate complex media concepts to clients in a clear and compelling wayExperience mentoring junior team members and driving cross-functional collaborationBenefitsFull medical, dental, and vision benefits as well as generous retirement programThoughtful parental leave and return programFlexible Time Off, holidays, quarterly Company âRechargeâ Days, and holiday closure in DecemberOngoing learning and development opportunitiesThe position also offers a bonus based on company and client success.Company OverviewCode3 is a technology and insights company that manages digital advertising for the worldâs leading consumer brands. It is a sub-organization of Graham Holdings. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://code3.com.