[Remote] Associate Director, Business Operations - ePMO

Note: The job is a remote job and is open to candidates in USA. MUSC Health is a prominent healthcare institution, and they are seeking an Associate Director for Business Operations within their ePMO. This role involves leading a team of project managers to ensure successful project execution, governance, and resource alignment while fostering a culture of accountability and continuous improvement.ResponsibilitiesSupervise and mentor a team of 6–12 project managers (25%)Oversee project execution, ensuring alignment to scope, timeline, budget, and quality standards (15%)Facilitate capacity planning, project assignments, and resource balancing (15%)Lead project status reviews, facilitate escalation management, and drive risk mitigation efforts (10%)Ensure adherence to ePMO policies, project documentation standards, and ServiceNow/Smartsheet updates (10%)Partner with Information Solutions leaders, Operations Champions, and Executive Sponsors on project priorities (10%)Contribute to process improvement initiatives and tools used for tracking delivery metrics (10%)Support professional development plans and performance evaluations for PM staff (5%)SkillsBachelor's degree preferred or 5+ years of project management experience, including 2+ years of leadership or supervisory experienceProven experience in IT or healthcare project delivery environmentsExcellent interpersonal, organizational, and communication skillsMinimum five (5) years of direct leadership experience in a PMO or large matrixed organizationProven ability to influence, negotiate, and drive outcomes with senior executives and cross-functional stakeholdersDeep experience in project portfolio management, capital planning, and enterprise-wide reportingDemonstrated excellence in executive communication, risk management, change leadership, and benefit realizationPMP certification, Agile, or SAFe certifications a plusBachelor's degree in business administration, Healthcare Administration, Project Management, or related field preferred or ten (10) years of experience in program/project/portfolio management, with at least five (5) years leading enterprise-level strategic initiativesStrong preference for candidates with experience spanning multiple domains (e.g., IS, Clinical Operations, Facilities/Construction)PMP, PgMP, or PfMP certification; SAFe, Lean Six Sigma, or other agile/hybrid certifications strongly preferredFamiliarity with MUSC's mission, values, and strategic pillars is highly desirableCompany OverviewMUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina. It was founded in 1824, and is headquartered in Charleston, South Carolina, USA, with a workforce of 10001+ employees. Its website is https://muschealth.org/locations/university-medical-center.