[Remote] Associate Customer Service Representative (Remote-May 2026)

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating within the insurance and healthcare industry, focusing on improving access to affordable healthcare in North Dakota. The Associate Customer Service Representative plays a key role in assisting members, providers, and customers, resolving inquiries and fostering positive relationships to enhance member satisfaction and operational efficiency.ResponsibilitiesAssist and educate members, providers, and customers via phone, internet, and written inquiriesRespond accurately and promptly to inquiriesResolve customer issues ranging from routine to moderately complexDocument interactions and correspondence clearly and maintain proper trackingNavigate multiple computer systems and internal resources to gather plan informationMaintain fundamental knowledge of insurance terms, practices, and company productsIndependently manage common problems and seek guidance for complex situationsStay informed of available resources to ensure effective resolutionSkillsHigh School Diploma or GED1 year of customer service or related experience (hospitality, healthcare, or office experience preferred)Private workspace with a fast, hard-wired internet connectionStrong verbal and written communication skillsProficiency in navigating multiple computer programs and applicationsWillingness to learn new skillsBenefitsAffordable medical, dental, and vision coverageEmployer-funded Lifestyle Spending Accounts and Health Savings AccountsEmployer-paid life and disability insurance401(k) retirement plan with company match and immediate vestingPaid holidays, PTO, PTO donation program, and paid parental leaveMental health resources and Employee Assistance Program (EAP)Learning and development opportunities and Educational Assistance ProgramPaid volunteer time and employee recognition programsFlexible work arrangementsCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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