[Remote] Associate Analyst, Data & Technology

Note: The job is a remote job and is open to candidates in USA. Connective is a mission-driven nonprofit seeking a remote Associate Analyst, Product & Data to contribute to their Salesforce ecosystem. The role involves building and maintaining technology solutions that support disaster case management and public benefits programs, translating operational needs into effective solutions while leveraging data and technology.ResponsibilitiesGather requirements and translate business needs into Salesforce solutionsCoordinate with internal teams and Salesforce consultants on system enhancementsConfigure and optimize Salesforce reports, dashboards, workflows, and data structuresSupport Salesforce data quality initiatives through audits, validation, deduplication, and process improvementsMaintain and prioritize a backlog of product enhancements and technology requestsAssist with user testing, documentation, training, and adoption of new system capabilitiesCollaborate with stakeholders to align technology solutions with program goals and needsAnalyze data to support decision-making and measure organizational impactSkills1–3 years of experience working with Salesforce in an administrative, analyst, or product-focused roleExperience gathering requirements and documenting business processesStrong written and verbal communication skillsExperience using spreadsheets and data management tools to clean, organize, and summarize informationExceptional attention to detail with strong organizational skillsAbility to work effectively in a fast-paced environmentBachelor's degree in a related field (Information Systems, Public Administration, Sociology, Data Science, or similar) or an equivalent combination of certifications and experienceSalesforce Administrator Certification (ADM 201) or interest in pursuing certificationExperience with Salesforce Flow Builder, automation, or system configurationFamiliarity with nonprofits, case management, benefits navigation, disaster recovery, or social servicesSomeone passionate about using technology and data to create meaningful impact for communities and individuals in needExposure to data analysis tools such as SQL, Python, Tableau, or Power BIExperience partnering with external consultants or development teamsBilingual Spanish English skillsBenefitsAnnual bonuses offered, based on your contributions and performanceComprehensive Health Coverage: Starting on day one - Medical, dental, vision, short-term and long-term disability, and life insuranceRetirement Planning: 401(k) plan with employer match of up to 6%Flexible Financial Options: Health Savings Account (HSA) or Flexible Spending Account (FSA) availableTime Off & Well-Being: 20 days of PTO/floating holidays plus 11 paid company holidays that support rest, recharge, and life outside of workParental Leave: 8 weeks at 100% pay, 4 weeks at 50% pay, plus up to 4 additional unpaid weeks; includes adoption of a childEmployee Support: Access to a comprehensive Employee Assistance Program (EAP), including mental health and legal resources for you and your familyCompany OverviewFounded in 1972 in New Orleans, Louisiana, Liberty Bank and Trust has grown to become the largest Black-owned financial institution in the United States, with assets exceeding $1 billion and branches across 11 states. It was founded in 1972, and is headquartered in New Orleans, Louisiana, USA, with a workforce of 201-500 employees. Its website is https://www.libertybank.net.