[Remote] Associate Account Manager

Note: The job is a remote job and is open to candidates in USA. Hilb Group is a service-driven organization that values its associates and promotes professional development. They are currently seeking a motivated Commercial Lines Associate Account Manager to assist with servicing commercial accounts and client inquiries.ResponsibilitiesAssist with personal lines needs for the region, as neededAssist Account Managers and Account Executives with day-to-day servicing of commercial accountsRespond to routine client inquiries regarding policies, certificates, billing, and coverage changesPrepare and issue certificates of insurance, binders, and endorsementsProcess policy changes, renewals, and cancellations in agency management systemsGather underwriting information and application materialsMaintain accurate client files in accordance with agency proceduresEnsure documentation meets regulatory and carrier standardsSupport internal quality control processesAssist with submission preparation and carrier follow-upTrack renewal timelines and ensure documentation is processedReview policies for accuracy and request correctionsSkillsHigh school diploma or equivalent required; Associate's or Bachelor's degree preferred0–2 years of experience in insurance, customer service, or administrative supportProperty & Casualty Insurance License required or ability to obtain within a specified timeframeStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple priorities and deadlinesProficiency in Microsoft OfficeCommercial insurance exposure preferredAgency management systems preferredBenefitsCompany Paid Life Insurance, Long-Term and Short-Term Disability.Medical, Dental, Vision and FSA/HSA plans.401(k) with company match.Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.Generous PTO.Company OverviewPartners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. It was founded in 2009, and is headquartered in Richmond, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://hilbgroup.com.