[Remote] Assoc Epic Instructional Designer-eLearning Developer

Note: The job is a remote job and is open to candidates in USA. ICONMA is seeking an Associate Epic Instructional Designer-eLearning Developer for their client in the Healthcare sector. This role involves developing training materials and eLearning content focused on Epic systems, ensuring that client staff can meet business objectives and deliver quality educational services.ResponsibilitiesClient's Instructional Design and eLearning Development team is responsible for developing the knowledge and skills of our workforce with a focus on Epic and its many integrationsThey ensure client staff can meet current and future business objectives and deliver quality educational services that meet our customers’ needs through online and hybrid content. They design courses, develop overall curriculums, produce eLearning, and create supporting education materialsThey work closely with teams across the organization – conducting needs analyses, developing learning objectives, writing, organizing, and editing content, and applying learning theory to produce customized education solutionsThe team uses skills of instructional design and multimedia development to help shape curricular content into coherent instructional modules that employ multimedia and a variety of interactive, web-based tools aimed at encouraging engagementThey work to solve complex content or delivery-related issues in collaboration with Epic analysis and client technical teamsInstructional Designers/eLearning Developers devise the educational interventions required, to close end user performance gapThey create training programs based on analysis and provide guidance in creating and evaluating the resultsClient’s Associate Instructional Designers/eLearning Developers play a key role in planning, designing, developing, and coordinating training materials, eLearning content, and coursesThey help create visually compelling, interactive, scenario-based courses that drive positive learning outcomes through engaging, role-specific contentAssociate Instructional Designers/eLearning Developers coordinate with team members, contribute to the course content and design, and ensure the courses meet the highest quality standards through thorough testingThe goal of Associate Instructional Designers/eLearning Developers is to positively impact client training initiativesDevelop academic courses and learning modulesApply adult learning theories to improve user’s performance and productivityTest completed courses for functionality, quality, and timingApply contemporary learning best practices as well as standardized tools and templatesCollaborate with team members to recommend solutions regarding learning roadblocks and/or enhancementsDevelop knowledge check questions and realistic role-based scenariosAdjust educational approach, course content/structure based on feedback receivedEnsure system changes and updates are incorporated into existing documentation and curriculumMaintain expertise and competence in the proper operation and optimal use of assigned software / Epic modulesAssist in maintaining and testing the training environmentBe at work and be on timeFollow company policies, procedures and directivesInteract in a positive and constructive mannerPrioritize and multitaskDevelops academic courses and learning modules using course management software, web authoring tools, and eLearning technologies to meet strict timelinesContributes to the design, development, and production of learning materials using digital media (audio, video, and web) and the application of instructional design principlesProduces eLearning courses on time and aligns those programs with an overall learning outcomes strategyTests completed courses for functionality, quality, timing and recommend edits to improve accuracy and learner experienceApplies contemporary learning best practices as well as standardized tools and templates to develop and maintain training material, job aids, exercises, activities, and documentation enhancing the learning processSupports the formative evaluation of educational content/formats and collaborates with team members to recommend solutions regarding learning roadblocks and/or enhancementsWrites concise, compelling course descriptions and clear learning objectivesDevelops knowledge check questions and realistic role-based scenarios that reflect the course objectives and contentAssist in the evaluation of learner performance before, during, and after learning experiencesAdjusts educational approach, course content/structure based on feedback receivedCoordinates training logistics (courses, classrooms, registrations, timeframes, etc.) in collaboration with the other team members as necessaryEnsures system changes and updates are incorporated into existing documentation and curriculumMaintains expertise and competence in the proper operation and optimal use of assigned software / Epic modulesRemains informed about trends and innovations in the industryAssists in maintaining and testing the training environment in a manner consistent with the overall training strategy and approachSkillsMinimum of 3-years relevant Epic experience preferredExperienced in learning design, training development and eLearningProven experience in instructional education, training, and customer service preferredPast success working independently as well as in a team situation while meeting aggressive deadlinesExperienced with web training/authoring tools and multimedia tools/playersDemonstrated high degree of collaboration and diplomacy as well as problem analysis and creative solutionsDemonstrated competence in designing and presenting Web Based coursesProven knowledge of adult learning methodsDemonstrated proficiency in Microsoft Office Products requiredBachelor's degree preferredDemonstrated knowledge of specific Epic modules and workflows; credentialed status preferredTrust: Delivers promised results, expects and helps others to do the sameIs widely trusted and is seen as direct, truthful and authenticChooses the right path even when it may be uncomfortable or difficult. Takes ownership if mistakes are made and works to correct the situationEthics: Doing the right thing even if no one is watchingAt all times acts in a moral, ethical way that is compliant with all laws, regulations and policies governing client's work as a health care providerAccountability: Personal Responsibility: Accepts full responsibility for personal behavior and contributes as a team member to complete tasks, resolve problems, and achieve goals. Follows through on commitments. Take responsibility for their actionsRegulatory Requirements and Compliance; Complies with regulatory requirements, applicable laws, and policies and procedures set forth by the organization and individual departments. Maintains all license and certification requirementsFiscal Responsibility: Effectively manages time and resources to reduce waste and complete individual, team, unit/department, or organizational-wide work activitiesBest Practices: Supports Performance Improvement and LEAN: Proactively seeks improvement opportunities to increase effectiveness and efficiency. Supports and embraces necessary change, demonstrates openness to new ideas, processes and technologies. Works collaboratively to implement new strategies and improve team performance. Consistently implements practices to improve patient safety, customer service and quality careContinuous Learning: Pursues both internal and external learning opportunities for self and professional development. Proactively takes responsibility for learning about trends and changes in their given field. Regularly seeks and accepts feedback for development and improvement. Recognizes additional work or duties as an opportunity to grow professionallyCompassion: Service: Focused on providing the highest level and quality of customer service. Exhibits professionalism, respect and dignity at all times. Demonstrates a personal commitment to understanding, meeting and exceeding the needs of fellow employees, patients, physicians, and guests. Delivers proactive, helpful, courteous and knowledgeable serviceCommunication: Practices open and honest communication demonstrating support and empathy. Respectfully asks questions and practices active listening to gain full understanding of diverse perspectives. Maintains the self-esteem and confidence of others. Effectively conveys both written and oral communication to achieve mutual understanding, while appropriately adapting the message, style and tone to accommodate a variety of audiencesSynergy: Teamwork: Participates as active team member, demonstrating a willingness to engage and accept shared responsibility. Works cooperatively and collaboratively within and across departments to achieve positive resultsMinimum of 3-years relevant Epic experience preferredProven experience in instructional education, training, and customer service preferredBachelor's degree preferredDemonstrated knowledge of specific Epic modules and workflows; credentialed status preferredBenefitsHealth BenefitsReferral ProgramExcellent growth and advancement opportunitiesCompany OverviewICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm. It was founded in 2000, and is headquartered in Troy, MI, US, with a workforce of 1001-5000 employees. Its website is http://www.iconma.com.Company H1B SponsorshipICONMA has a track record of offering H1B sponsorships, with 1 in 2026, 34 in 2025, 31 in 2024, 26 in 2023, 39 in 2022, 37 in 2021, 69 in 2020. Please note that this does not guarantee sponsorship for this specific role.