[Remote] Assess Repairability Adjuster (Total Loss) - Remote (EST/CST)

Note: The job is a remote job and is open to candidates in USA. Allstate is a company that has been protecting families for over 90 years, and they are seeking an Assess Repairability Adjuster (Total Loss) to provide exceptional customer service for vehicle repair assessments. The role involves virtually inspecting vehicle damage, writing repair estimates, negotiating settlements, and managing claims processes independently.ResponsibilitiesProviding a superior level of customer service and attention to customers who have a vehicle that needs repairedVirtually inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles)Writes damage repair estimatesCompletes total loss valuationsNegotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customersEstimates repair times for rental/loss of useExplaining coverage, estimates, claims, settlement, and rental processes to agents and/or customersInvestigate claims by performing detailed reviews of damage and interpreting policies to determine coverageUse phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims processEvaluate and negotiate claims settlements with customers, vendors, third party carriers and claimantsUtilize multiple tools to get the job done in a fast-paced environmentExecute policies along policy agreements, and keep a clear record of work in a claims systemSkillsAs a condition of employment, you'll be expected to obtain an adjuster's and appraisers license based on state specific requirementsAll required licenses must be obtained within 60 days of hireYou must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewalMust have 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell, etcPrevious experience in total loss adjustment or a related field is highly desirableProficiency in using estimating software and valuation tools for virtual assessmentsStrong analytical skills to evaluate moderate to complex vehicle damages effectivelyExcellent negotiation and communication skills to interact with customers and stakeholders remotelyAbility to work independently and manage time efficiently in a virtual work environmentDetail-oriented and organized, with a commitment to delivering accurate and timely resultsBenefitsMedical, dental, and vision coverageAllstate pension plan and 401(k) savings planAyco financial coachingSpring Health mental and emotional wellbeing resourcesPaid parental leaveAdoption reimbursementPaid time offTuition reimbursementWellness incentivesAllstate Foundation donation match and grant opportunitiesCompany OverviewAllstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.



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