[Remote] Area Sales and Service Associate
Note: The job is a remote job and is open to candidates in USA. Medtronic is a leader in medical technology and healthcare solutions, seeking a committed professional for the Area Sales and Service Associate role. This position involves providing sales and technical support in Cardiac Rhythm Management, with a focus on training and development in the medical sales field.ResponsibilitiesComplete clinical/technical training Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance. Provides technical support with device reprogramming, follow-ups and trouble-shooting in hospitals and clinics. Provides on call support as needed for surgeries, device reprogramming, troubleshooting, follow-up enrollments, etc. on evenings and weekendsEducates physicians and allied healthcare professionals on technical matters relating to our products and therapies Provides training and resources for allied healthcare professionals to enable them to conduct training for their personnel ("train the trainer")Completes sales training process During/following cases: Completes necessary documentation (e.g., implant registration, salesforce.com, mStar) and phone calls (customer service). Updates sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up. Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service and support. Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiency. Promotes Carelink enrollments at time of implants. Requests and obtains purchase orders after implants per district guidelines. Conducts regular unsolicited calls to hospitals or clinics. Maintains current knowledge regarding Medtronic therapies, programs, products, services and competitive products. Maintains open, effective communication with all Medtronic personnel and customersSales responsibilities for specified accounts per District Manager assignment Performs other related duties as assignedSkillsBachelor's degree0-3 years of sales experienceValid driver's licenseActive vehicle insurance policyWillingness to relocate for training and after the completion of the three-year training periodAbility to travel extensively with ease (approx. 10% of time)Must be able to drive approximately 80% of the time within assigned territoryFor Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is requiredB.A./B.S. Degree in nursing, cardiovascular, life sciences, engineering or technical disciplineWork experience in technical field, engineering, hospital/clinic or salesProven track record with technical or sales assignmentsAbility to work with many different customers from varying backgroundsBenefitsHealth, Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insuranceLong-term disability leaveDependent daycare spending accountTuition assistance/reimbursementSimple Steps (global well-being program)Incentive plans401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums)Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)Company OverviewMedtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. It was founded in 1949, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.medtronic.com.
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