[Remote] Application Engineer

Note: The job is a remote job and is open to candidates in USA. S&C Electric Company is a leader in the electrical industry with over a century of innovation, dedicated to transforming the grid for reliable power worldwide. The Application Engineer will provide pre-sale support for S&C products, collaborating with sales teams and customers to address challenges and promote solutions, ultimately contributing to sales success.ResponsibilitiesServe as a pre-sales technical resource for the regional sales team, offering practical knowledge of S&C products and services and responding to technical inquiries promptly and accuratelySupport with the regional sales team to continuously seek out information about customer challenges and pain points in support of addressing customer needs and converting opportunities into salesRespond to simple technical inquiries for standard products, conveying accurate information that supports the customer's needsAssist Senior Applications team members to recommend and advise on the viability of sales opportunities, leveraging knowledge of S&C's standard product rangeAsk effective questions to clarify customer challenges, goals and outcomes and match S&C standard products and solutions with customer specifications, identifying all exceptions, clarifications and deviations for requests for information (RFI's) and requests for quotes (RFQs)Collaborate with Product Managers, Engineering and other departments to provide timely and meaningful responses to customer queries on S&C's standard product rangeAttend customer meetings as a technical resources, creating and presenting presentations, insights and solutions and addressing simple questions to progress opportunities forwardPrepare basic-level proposals and technical information for tender submissionsSupport the creation of product trial proposals, scoping trial agreements, tracking trial data and presenting the results back to the customer in support of system-wide deployment and sales conversionSupport new product introduction with the regional sales team and support the successful rollout of new products to customers within the regionAssist Senior Sales and Applications team members with providing technical support to Power System Solutions (PSS) concerning applications and customer requirements upon completion of the sale, to inform the project management process for the installation and commissioning phaseRepresent S&C at industry events (tradeshows, expos, conferences, lunch and learns, presentation and forums etc.) and support promotional activities through demonstrating products at the S&C booth or Customer Experience Center (CEC)Conduct factory tours and participate in Factory Acceptance Testing (FAT) to guarantee total customer satisfactionDeliver simple product overview and insight pitches to customers and internal stakeholders on new products and applications in support of generating new opportunities and businessAssist with reporting on customer and market analysis data obtained throughout the applications support process, and submit product development ideas, new solutions and applications through applicable channelsEntertain customer during and outside of business hours, as appropriate, to establish customer relationships necessary to sell S&C's products and services effectivelyTravel regularly (flying and driving up to 80%) in support of sales and applications activities, customer engagement, industry events, and provide off-hours business supportUnderstand and comply with all applicable company policies and rulesSkillsValid driver's license in good standing and clean driving recordValid PassportBachelor's Degree in Electrical or Mechanical Engineering or a similar technical degreeTypically three years of experience within the electrical power industry or equivalent experiencePractical knowledge of electrical power system and experience in an applications, or equivalent roleFoundational knowledge of medium voltage products, familiarity with industry-recognized electrical codes & standards and ability to read and interpret electrical drawings, wiring schematics and specificationsAdequate business acumen and analytical skills with the ability to translate straightforward technical information into solutions, insights and proposalsAnalytical and problem-solving skills to break down routine problems, diagnose, analyze information, seek input from others and present solutions for considerationGood communication skills (written, verbal, listening and presentation), effective in opening channels of communication, listening to customers' needs and cultivating a healthy, productive and ongoing dialogueAble to present simple and routine information to a variety of audiences, both small face-to-face interactions and formal presentationsGood interpersonal skills to establish meaningful relationships built on mutual trust and respect, and foster collaborative working relationships amongst a diverse audiencePractical organizational, planning and project management skills, coordinating internal and external resources and juggling several projects and tasks according to priority with the support of leaders and more senior professionalsGood industry knowledge of market trends and competitive landscape, with an ability to assess and consider these factors when supporting sales activitiesAbility to travel as requiredKnowledge of S&C's sales philosophies and insight messaging techniquesDemonstrated experience in CRM systems (Salesforce desirable) maintaining and leveraging data for reporting purposesProficient computer skills including experience using Oracle and Microsoft Office suite (Excel, Word, Outlook)BenefitsS&C’s annual incentive plan (AIP), subject to eligibility criteria.Sales-related compensation.Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military LeaveRetirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).Company OverviewS&C Electric Company is a leading provider of switching, protection, and control solutions for electric power systems. It was founded in 1911, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.sandc.com/en.Company H1B SponsorshipS&C Electric Company has a track record of offering H1B sponsorships, with 1 in 2026, 13 in 2025, 10 in 2024, 12 in 2023, 9 in 2022, 5 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.