[Remote] Application Analyst- Patient Access

Note: The job is a remote job and is open to candidates in USA. Intermountain Health is a healthcare organization seeking an Application Analyst for Patient Access. This role involves providing technical support, configuration, and maintenance for healthcare applications, as well as managing small projects and collaborating with stakeholders and vendors.ResponsibilitiesProvides support to Stakeholders through analyzing and diagnosing problems to determine resolutionGathers, validates, and translates technological requirements into design and development specification while providing product managementConfigures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)Documents and recommends workflow changes and technical/functional designs needed to support the business requirementsPartners with external vendors to support related third-party applications including integration/implementation, support, and troubleshootingSolves common issues, incidents, and problems according to agreed upon service levels and according to department standardsServe as PM and complete PM functions for small to mid-size projects with multiple teamsCollaboratively works with peers, internal and external stakeholders, and vendorsFollows documentation and change management standardsParticipates in development of training and knowledge-based materials for use by peers, end-users, and other team membersConfigures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specificationsDevelop and understands business reporting needs for end usersParticipates in on-call and command center responsibilities, if applicableAssists in developing and maintaining testing plans and scripts to verify system outputs and system integrityAttends and participates in team, project and department meetings to increase awareness and information flowWork with project requestor to complete the minimum viable product of a demand in ServiceHubRequest resources for projects and enhancement work using ServiceHub Resource Plan processSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining through documentation what the best approach might beSkilled at problem definition and data collection by establishing facts, drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write correspondence, and process documentsOperate computers and other IT equipment requiring the ability to move finger and handsSee and read computer monitors and documentsRemain sitting or standing for long periods of time to perform workBachelor's degree is preferred in information technology, healthcare, business, or related fieldTwo (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related areaWill be required to certify on one or more Epic applications and maintain certificationPrefer candidates with Patient Access Experience along with Epic Prelude, Cadence & Referrals certification, Authorizations & RTEBenefitsWe care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Company OverviewIntermountain Health is a Health Care cantre. It was founded in 2024, and is headquartered in Murray, Utah, USA, with a workforce of 10001+ employees. Its website is https://intermountainhealthcare.org.