[Remote] Analyst, Pricing Support

Note: The job is a remote job and is open to candidates in USA. Cardinal Health is a company focused on providing customer billing services, and they are seeking an Analyst for Pricing Support. The role involves proactive research, resolving customer inquiries, and ensuring billing accuracy while collaborating with account management teams and other functional areas.ResponsibilitiesWork in conjunction with account management team and/or customer regarding invoicing & billing related issuesSalesForce case work, including, but not limited to credit/rebills and invoicing issuesWork collaboratively with other functional areas in root cause analysis and problem resolutionEngage customers in billing process change recommendations and managing customer expectationsTrain and assist account management team in billing practices to mitigate customer inquiry case workApplies knowledge of standard OptiFreight processes to resolve unmatched transactionsProcess customer PO Files, customer File Shares, and customer reporting as requiredReview customer transactions prior to invoicing to ensure accuracyAttend internal and external meetings associated with problem solving billing issues for specific customersProficient with Microsoft Excel, Microsoft Word, SEQL Server, and other OptiFreight systemsSkillsBachelors degree in business related field, or equivalent work experienceExperience working in ExcelKnowledge of financial processes, systems, controls, and work streamsExperience working collaboratively in a finance environment coupled with strong internal controlsPossesses understanding of service level goals and objectives when providing customer supportAbility to respond to non-standard requests from vendors and customersPossesses strong organizational skills and prioritizes getting the right things doneBenefitsMedical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsCompany OverviewCardinal Health is a manufacturer and distributor of medical and laboratory products. It was founded in 1971, and is headquartered in Dublin, Ohio, USA, with a workforce of 10001+ employees. Its website is https://www.cardinalhealth.com.Company H1B SponsorshipCardinal Health has a track record of offering H1B sponsorships, with 128 in 2025, 116 in 2024, 140 in 2023, 158 in 2022, 106 in 2021, 142 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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