[Remote] Analyst, Client Experience & Optimization

Note: The job is a remote job and is open to candidates in USA. RemoteHunter operates in the enterprise health technology sector, providing integrated solutions to employers and health plans. The Analyst, Client Experience & Optimization supports the management of Client Services issues by enhancing operational efficiency and contributing to smoother client service operations. Responsibilities Support intake review, issue validation, routing, and tracking of client services and cross-departmental issues, projects, and initiatives Create and maintain process documentation, standard operating procedures, and workflow maps Identify manual or inefficient processes and propose improvements in collaboration with management Conduct light analysis to identify patterns, recurring issues, or workflow bottle necks Maintain trackers or dashboards to provide visibility into Client Services operational activity and collaborate with Analytics on broader dashboard needs Participate in cross-functional planning, problem-solving, and readiness activities supporting Client Services Skills Bachelor's degree or equivalent experience 1 to 3 years of experience in client services, operations, or process support roles Strong documentation, organizational skills, and attention to detail Proficiency with spreadsheets and workflow tools and interest in process optimization Effective communication skills and ability to collaborate across teams Company Overview RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is