[Remote] AI Workflow Engineer

Note: The job is a remote job and is open to candidates in USA. Serotonin is a leading go-to-market firm specializing in transformative technologies, and they are seeking an AI Workflow Engineer to enhance their marketing operations. This role involves diagnosing workflow bottlenecks across various marketing teams, designing AI-powered solutions, and ensuring effective adoption of these systems to improve efficiency and collaboration.ResponsibilitiesDiagnose Bottlenecks - spend real time with our different core marketing teams before touching any tooling. Interview team members, map how work actually moves, and identify where things slow down or breakDesign & Build for Multiple Teams - build the workflow systems to solve them. That means AI-powered workflows, content and campaign pipelines, and no-code automations that connect into the tools teams already use: HubSpot, Notion, Slack, various native social platformsWorkforce Adoption - You will own the operational backbone that makes AI adoption stick across a 90-person global team: prompt libraries, SOPs, workflow playbooks. You will be responsible for leveling up the AI proficiency across the teamMaintain & Scale - Work directly with internal & external client teams to diagnose GTM bottlenecks and build AI-assisted solutions, from content at scale to campaign automation to research synthesisUpleveling - Evaluate, test, and onboard tools as the landscape shifts. Define how we measure impact: time saved, output quality, client adoption, etc and build reports around what is working and what isn'tSkillsStrong prompt engineering across the major LLMsHands-on experience with workflow automation tools like Make, Zapier, or n8n in a real production contextEnough comfort with APIs and JSON to connect things when there's no native integrationUnderstand how a marketing team operates at the foundational level, in regards to how the PR, content, growth, and social teams actually function day to dayKnowing the difference between a campaign brief and a distribution workflowAbility to interview the full team before proposing a solutionAbility to map a workflow end to end after a few conversationsAbility to make someone else's work easierThink in systems that serve multiple stakeholders at onceCrypto or Crypto marketing experienceBenefitsCompetitive SalaryHealth Insurance (US Only)401(k) (US Only)Remote Work EnvironmentParental LeaveCompany OverviewSerotonin is a marketing firm and product studio for transformative technologies. It was founded in 2020, and is headquartered in Remote, Oregon, USA, with a workforce of 11-50 employees. Its website is https://serotonin.co/.Company H1B SponsorshipSerotonin has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.