[Remote] AI Workflow Engineer

Note: The job is a remote job and is open to candidates in USA. Serotonin is a leading go-to-market firm for transformative technologies, specializing in marketing, strategy, and legal services. The AI Workflow Engineer role focuses on enhancing marketing operations through AI-powered workflows and systems, collaborating with various marketing teams to identify and resolve bottlenecks and improve efficiency.ResponsibilitiesDiagnose Bottlenecks - spend real time with our different core marketing teams before touching any tooling. Interview team members, map how work actually moves, and identify where things slow down or breakDesign & Build for Multiple Teams - build the workflow systems to solve them. That means AI-powered workflows, content and campaign pipelines, and no-code automations that connect into the tools teams already use: HubSpot, Notion, Slack, various native social platformsWorkforce Adoption - You will own the operational backbone that makes AI adoption stick across a 90-person global team: prompt libraries, SOPs, workflow playbooks. You will be responsible for leveling up the AI proficiency across the teamMaintain & Scale - Work directly with internal & external client teams to diagnose GTM bottlenecks and build AI-assisted solutions, from content at scale to campaign automation to research synthesisUpleveling - Evaluate, test, and onboard tools as the landscape shifts. Define how we measure impact: time saved, output quality, client adoption, etc and build reports around what is working and what isn'tSkillsStrong prompt engineering across the major LLMsHands-on experience with workflow automation tools like Make, Zapier, or n8n in a real production contextComfort with APIs and JSON to connect things when there's no native integrationUnderstanding of how a marketing team operates at the foundational level, in regards to how the PR, content, growth, and social teams actually function day to dayKnowledge of the difference between a campaign brief and a distribution workflowAbility to interview the full team before proposing a solutionAbility to map a workflow end to end after a few conversationsAbility to build something for the content team while considering how the PR team will use a version of it next monthCrypto or Crypto marketing experienceBenefitsCompetitive SalaryHealth Insurance (US Only)401(k) (US Only)Remote Work EnvironmentParental LeaveCompany OverviewSerotonin is a marketing firm and product studio for transformative technologies. It was founded in 2020, and is headquartered in Remote, Oregon, USA, with a workforce of 11-50 employees. Its website is https://serotonin.co/.Company H1B SponsorshipSerotonin has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.