[Remote] AI-Powered Business Apps & Automation (Power Platform) Customer Engineer

Note: The job is a remote job and is open to candidates in USA. JDA TSG is seeking experts in Power Platform and AI-driven automation to join their team as Customer Engineers. In this role, you will help enterprise customers modernize and automate business processes, driving the adoption of AI-assisted workflows and low-code innovation across Microsoft’s Power Platform ecosystem.ResponsibilitiesStandard Product Workshops & Training - Deliver sessions on Power Pages, Power Automate, and AI Builder integrationIn-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions - Guide customers through best practices for low-code design, governance, and extensibilityApp & Automation Health Checks - Assess business apps and automation solutions for performance, scalability, and reliabilityOperational Reviews of Implementations - Ensure Power Platform environments align with enterprise governance and security standardsProduct Upgrade / Integration Assessments - Support adoption of AI Builder, Azure OpenAI, and cross-service integrations with Dynamics and Microsoft 365Solution Development & Extension - Build and extend Power Apps using PCF Controls, JavaScript, and custom connectors for advanced scenariosAct as the Primary Technical Contact - Provide guidance, technical leadership, and issue resolution across all Power Platform engagementsSkills15+ years of IT experience required7+ years of Power Platform or low-code application consulting, including enterprise implementationsHands-on experience delivering RPA solutions using Power Automate DesktopStrong background in PCF Control development and app customizationFamiliarity with AI integration into business workflows and Power AppsProven success delivering customer-facing portals and apps with measurable business outcomesLow-Code Development: Power Pages, Power Apps (Canvas & Model-Driven), Power Automate DesktopCustomization & Extensibility: PCF Controls, JavaScript, Liquid Templates, Custom ConnectorsAutomation & AI: Robotic Process Automation (RPA), AI Builder, Approvals, Document IntelligenceIntegration: Dataverse, Azure Logic Apps, Microsoft 365, REST APIsSecurity & Governance: DLP Policies, Solution Packaging, ALM, Environment ManagementAI-Enabled Business Apps: Using AI Builder or Azure OpenAI for form recognition, document processing, and chat experiencesBenefitsThis is a remote (home-based), salaried role with great benefits and a fantastic teamCompany OverviewJDA TSG is a management consulting company specializing in program management & process re-engineering services. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://jdatsg.com.