[Remote] AI Operations & Enablement Specialist

Note: The job is a remote job and is open to candidates in USA. Proofpoint is a global leader in cybersecurity, dedicated to safeguarding the digital world. They are seeking an experienced AI Operations & Enablement Specialist to enhance pre-sales enablement through AI solutions, focusing on operational analytics and productivity optimization.ResponsibilitiesThe primary objective is to improve SE productivity, readiness, and technical-win effectiveness through AIIdentifying high-impact use-cases AI solutions to improve productivity, consistency, and scale of the pre-sales organization and build a portfolio of these offeringsBuild and deploy POCs independently to demonstrate ROI before scaling internal AI solutionsIndependently design, develop or build complete internal AI solutions such as agents, multi-step workflow or integrations, making informed decisions about agent architecture, context design, retrieval strategies tailored to help pre-sales advance opportunities along the sales processProject manage the rollout of AI solutions focused on pre-sales enablementPartner cross-functionally with the Customer Office, Shared Services, Systems Engineering teams, Product Management, Product Marketing, IT, and other internal stakeholders to translate the larger AI strategy into actionable pre-sales enablement plans, tools, workflows and adoption programsTrack and report adoption, efficiency, productivity, and ROI metrics for SETI initiativesBuild consistent AI processes that enable the business to meet objectivesCommunicate progress, risks, adoption insights, and business impact to senior stakeholders and executive audiences. This will be done by building and maintaining Power BI or other dashboardsSkills5+ years of experience in program or project management, central tools management, enablement, pre-sales operations, sales engineering, technical training, consulting, or a related functionStrong understanding of pre-sales, Systems Engineering, or customer-facing technical sales environmentsExperience delivering or supporting enablement, training, field readiness, or technical knowledge programsDemonstrated success implementing automation, AI solutions, workflow improvements, or productivity tools. Understanding of AI tooling, prompt flow, API IntegrationProven ability to drive cross-functional initiatives without direct authorityStrong executive communication skills, with the ability to translate technical concepts into business outcomesStrong organizational and program management skills, with the ability to manage multiple workstreams simultaneouslyData-driven mindset with a focus on adoption, measurable impact, operational efficiency, and ROIExperience working in cybersecurity, SaaS, enterprise software, or technical sales organizationsPrior experience supporting Systems Engineers, Solution Architects, Sales Engineers, or other pre-sales technical rolesExperience with enablement platforms such as Adobe or Seismic, knowledge management systems, demo environments, lab environments, CRM tools, or field productivity platformsExperience building adoption plans, change management programs, or internal launch plans for new toolsBenefitsCompetitive compensationComprehensive benefitsCareer success on your termsFlexible work environmentAnnual wellness and community outreach daysAlways on recognition for your contributionsGlobal collaboration and networking opportunitiesVariable compensation and/or equityFlexible time offA comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per yearPlus a three-week Work from Anywhere optionCompany OverviewProofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data. It was founded in 2002, and is headquartered in Sunnyvale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.proofpoint.com.Company H1B SponsorshipProofpoint has a track record of offering H1B sponsorships, with 3 in 2026, 51 in 2025, 52 in 2024, 47 in 2023, 103 in 2022, 71 in 2021, 54 in 2020. Please note that this does not guarantee sponsorship for this specific role.