[Remote] AI Operations Analyst (Global & LATAM)

Note: The job is a remote job and is open to candidates in USA. Talent Hackers is a consulting firm focused on building institutional memory for investment firms and family offices. They are seeking an AI Operations Analyst to manage client engagements, ensuring that systems run smoothly and clients receive the necessary support. The role involves diagnosing client needs, updating tools, monitoring quality, and onboarding new clients.ResponsibilitiesBe the first point of contact for client teamsFigure out what the client actually needs and what the response should look likeOnce you know the right response, go into Notion, Linear, Slack, Google Workspace, Claude, Fireflies, etc. and make it realRead messy material, find the structure, produce a summary, decision log, brief, or procedureKeep each client's institutional memory layer organized, current, and trustworthyReview AI-assisted outputs on a regular cadenceWrite the procedures and reference materials that let a client's team operate on their ownStand up tooling, ingest context, build initial structures, get routines runningSkillsExperienced in frontline support and client engagementAbility to diagnose problems and understand client needsExperience with tools such as Notion, Linear, Slack, Google Workspace, Claude, FirefliesSkill in turning messy material into useful artifacts like summaries and decision logsAbility to steward and maintain a knowledge baseExperience in monitoring quality and reviewing AI-assisted outputsAbility to document systems and write proceduresExperience in onboarding new clients and setting up toolingWired for correctness and attention to detailAbility to learn by doing and self-teach new tools and techniquesDesire to own outcomes and take responsibilityAbility to translate client requests into actionable tasksNo finance background or degree required, but must be smart, curious, and easy to work withCompany OverviewScale your operations effectively with our network of skilled international remote talent. It was founded in 2024, and is headquartered in Saddle River, New Jersey, US, with a workforce of 11-50 employees. Its website is https://trytalenthackers.com.