[Remote] AI Engineer

Note: The job is a remote job and is open to candidates in USA. PeopleLoop is an AI-powered experience that modernizes benefits and PEO solutions for people-driven companies. In this Staff-level AI Engineer role, you will build AI features embedded into the product experience, focusing on integrating large models and optimizing workflows to enhance user interactions. You will also provide technical leadership, mentor engineers, and collaborate with cross-functional teams to define AI standards and practices.ResponsibilitiesBuild AI-powered product experiences that help users complete complex workflows faster and with less frictionWork directly with model endpoints and APIs, integrating hosted LLMs into production systemsBuild and improve ingestion pipelines that use AI to extract and structure data from plan documents and related inputsDesign AI features that produce grounded, traceable, and auditable outputsUse models and structured data to power tailored recommendations and decision support for employees, admins, and internal operatorsDevelop systems that combine prompts, retrieval, and internal tools to produce useful outcomesCreate evaluation workflows to measure accuracy, grounding, completeness, and user impactDesign workflows where the model assists users, but humans review, approve, and correct when neededPartner closely with Product, Design, and domain experts to identify where AI adds the most value, define acceptable failure modes, and turn ambiguous workflows into production-ready featuresSet engineering standards for AI feature development, mentor other engineers, and help establish the patterns that will scale AI across the productSkills7+ years of software engineering experience, with 2+ years at Senior or Staff level owning cross-team initiativesStrong production experience building AI-powered product features using large language models or similar foundation modelsExperience integrating and optimizing model endpoints in productionStrong Python experience, with working knowledge of modern backend or API developmentExperience shipping features that use LLMs, retrieval, tool use, prompts, or structured outputsComfort working with large models and applying them to real product workflowsExperience improving latency, cost, reliability, and quality of AI systemsAbility to evaluate model performance with practical product metrics and user feedbackStrong collaboration skills and ability to work across Product, Design, and EngineeringComfort building systems that balance automation with human review and controlBachelor's degree required, preferably in Computer Science, Engineering, or a related technical discipline; equivalent experience will be consideredExperience building AI features in benefits, HR tech, PEO, payroll, insurance, or other compliance-heavy domainsFamiliarity with hosted LLM providers and model APIsExperience with prompt engineering, retrieval-augmented generation, or agentic workflowsExperience with evaluation frameworks, observability, and feedback loops for AI productsExperience with structured extraction from documents or formsFamiliarity with graph-based or structured domain modelingHuman-in-the-loop systems, review queues, or approval workflowsExperience with multi-tenant or privacy-sensitive production systemsComfort with product experimentation and rapid iteration on AI featuresBenefitsBase salaryPerformance-based bonus programsEquityComprehensive benefits packageCompany OverviewPeopleLoop makes workforce management effortless through AI-powered benefit and PEO solutions that scale with you. It was founded in undefined, and is headquartered in San Mateo, California, US, with a workforce of 51-200 employees. Its website is https://www.peopleloop.com/.