[Remote] AI Business Analyst with Prompt Engineering

Note: The job is a remote job and is open to candidates in USA. NationMind LLC is a technology consulting firm focused on software development and QA testing services. They are seeking an AI Business Analyst with Prompt Engineering experience to support AI-driven business initiatives and enterprise AI operations.ResponsibilitiesGather, analyze, and document business requirements for AI and enterprise operations initiativesSupport AI platform operations, automation workflows, and digital transformation programsCollaborate with cross-functional teams including business users, product owners, engineering, security, governance, and support teamsDefine and document workflows, user stories, acceptance criteria, test cases, SOPs, runbooks, and operational proceduresAssist in AI agent lifecycle management, prompt engineering activities, workflow orchestration, testing, deployment, and operational supportSupport integrations involving APIs, MCP tools, enterprise systems, and AI platformsEnsure adherence to AI governance, data privacy, access control, and enterprise compliance requirementsParticipate in Agile ceremonies including sprint planning, backlog grooming, demos, and delivery trackingSkillsStrong business analysis experience in AI, IT operations, automation, software delivery, digital transformation, enterprise support, platform enablement, or SaaS operationsGood understanding of GenAI tools and platforms such as ChatGPT Enterprise, Claude Enterprise, OpenAI API, enterprise AI workspaces, and model orchestration conceptsExperience with Slack-based support, Zendesk, Jira, Confluence, ServiceNow, or similar intake, workflow, and ticketing platformsUnderstanding of AI agents, tool calling, prompt behavior, human-in-the-loop workflows, agent lifecycle management, and runtime orchestration conceptsUnderstanding of license management, user provisioning, Okta SCIM, access approvals, enterprise identity workflows, and access governance conceptsAbility to convert ambiguous business and AI operations needs into structured requirements, workflows, user stories, acceptance criteria, test cases, and operating proceduresStrong process mapping skills for workflows involving users, systems, approvals, exceptions, escalations, and operational support flowsAbility to work with technical teams on APIs, integrations, MCP tools, data sources, runtime behavior, and model configuration requirementsExperience working in Agile delivery teams with sprint planning, backlog grooming, demos, velocity tracking, and iterative delivery methodologiesAbility to write clear process documents, SOPs, runbooks, user guides, support playbooks, and structured operational documentationStrong stakeholder management and communication skills across business users, product owners, engineering, security, governance, platform, and support teamsWorking knowledge of AI governance concepts including data privacy, access control, retention, redaction, model usage policies, responsible AI, and enterprise governance requirementsComfortable creating structured documentation for agent builds, testing, deployment, operational support, lifecycle management, and release processesCompany OverviewNationMind LLC was established with the aim of Empowering Talent. It was founded in 2020, and is headquartered in MARLTON, New Jersey, US, with a workforce of 51-200 employees. Its website is http://www.nationmind.com.