Remote Administrator on Call

About the position Responsibilities • Works closely with the Referral Coordinator to provide support and customer service to referring hospitals and organizations. • Maintains awareness of all active donors and referrals, ensuring appropriate resources are used for donor status disclosure. • Provides real-time direction and guidance to staff for identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery. • Engages with staff to provide guidance utilizing clinical expertise and knowledge of the organ donation process. • Advises staff on operational challenges through mentoring and coaching. • Participates in performance improvement initiatives and supports staff education needs. • Engages in review and organizational meetings to promote best practices and collaboration. • Provides regulatory oversight and verification of critical aspects of the donation process. • Performs other duties as assigned. Requirements • Bachelor's degree or equivalent combination of education, management, and/or AOC. • Minimum of three years' experience as procurement organization clinical coordinator or two years in management and/or AOC. • Advanced knowledge of human anatomy and medical terminology. • Strong decision-making capabilities and attention to detail. • Current knowledge of LifeLink and OPTN policies, CMS regulations, and relevant laws. • Excellent verbal and written communication and customer service skills. • Ability to work in a high-paced and elevated stress environment. • Ability to prioritize remote work to meet stakeholder needs. Benefits • Paid holidays • Disability insurance • Health insurance • Dental insurance • Gym membership • Life insurance • Generous company paid Pension Plan for retirement • Paid vacation, sick days, and holidays • Fitness membership reimbursement Apply tot his job