Remote Administrative Assistant

Remote Full-time
Location: Remote (Must reside in the United States)
Job Type: Full-Time
Department: Administration
Reports To: Agency Director

About Us

Brockton Home Health Agency is committed to providing high-quality, compassionate home health care to individuals and families throughout the region. We are currently seeking a reliable, detail-oriented Remote Administrative Assistant to support our team in delivering efficient and client-centered services.

Position Overview

As a Remote Administrative Assistant, you will play a key role in supporting the daily operations of our agency. This includes scheduling, data entry, communication with field staff and clients, and ensuring that documentation is up to date and compliant with home health care regulations.

Responsibilities

Answer incoming calls and respond to emails in a professional and timely manner
Schedule and confirm appointments for nurses, aides, and therapists
Maintain and update electronic medical records (EMR)
Verify client insurance eligibility and assist with prior authorizations
Collect, review, and organize field staff documentation such as timesheets and care notes
Assist with staff onboarding, credentialing, and ongoing compliance tracking
Prepare weekly reports for billing and payroll departments
Communicate with clients, caregivers, and external partners
Support agency leadership with administrative tasks and special projects

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
1–2 years of administrative experience, preferably in a healthcare or home care setting
Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and Zoom
Experience with EMR platforms such as HHAeXchange, ClearCare, or AlayaCare preferred
Strong attention to detail, time management, and organizational skills
Excellent verbal and written communication skills
Must have a quiet, reliable home office setup with high-speed internet

Preferred Skills

Familiarity with Medicaid and Medicare billing guidelines
Bilingual in Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese is a plus

Compensation & Benefits

Pay range: $72,000.00 (Annually)
Flexible schedule options (Monday–Friday)
Paid time off, health benefits, and holiday pay (for eligible full-time staff)
Opportunities for growth and advancement within the agencyPlease email your resume and a brief cover letter to [email protected] the subject line: Remote Admin Assistant Application

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