[Remote] Administrative and Social Media Virtual Assistant (AU Dayshift, WFH Philippines \- Law Firm)

Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a law firm seeking an organized and proactive Administrative and Social Media Virtual Assistant to support their day-to-day operations and digital presence. The role involves providing administrative support, managing communications, and assisting with social media campaigns to ensure the firm operates efficiently and maintains a professional online visibility.ResponsibilitiesProvide administrative support to the team, including scheduling, calendar coordination, presentation preparation, meeting organization, note-taking and document summariesMonitor, organize and prioritize emails, tasks and service enquiriesPrepare communications including memos, emails, invoices, reports and other correspondenceMaintain files, folders, records and document registers in a clear and consistent mannerConduct online research to locate and verify contact information, including phone numbers, email addresses and stakeholder detailsUpdate spreadsheets and databases, ensuring information is current, accurate and consistently formattedRespond to routine enquiries and escalate matters that require professional or management attentionAssist with general office support, document preparation and ad hoc administrative tasksCreate, schedule and assist with social media campaigns across platforms such as LinkedIn, Facebook and Instagram, consistent with the firm’s brand, tone and professional standardsMaintain or update client, business or professional profiles as directedWork with internal team members to develop relevant, accurate and engaging content for posts, campaigns and updatesMonitor online conversations relevant to the firm, services, industry and professional reputationTrack campaign performance and report key metrics such as reach, engagement, impressions, enquiries and leads generatedMaintain organized content calendars, asset folders and campaign recordsCommunicate professionally with key stakeholders, service users, families, staff, advocates, suppliers and other contacts as requiredUse clear written communication and appropriate escalation where enquiries are sensitive, urgent or outside delegated authorityMaintain confidentiality and discretion when handling internal, client or stakeholder informationSkillsPrevious experience in an administrative, virtual assistant, social media or communications support role is REQUIREDExcellent written and verbal communication skillsStrong organizational skills and ability to manage multiple tasks accuratelyProficiency in Microsoft Office, including Word, Excel and PowerPoint; familiarity with Google Workspace is also desirableFamiliarity with social media platforms and social media management toolsAbility to create clear, engaging and professional contentStrong attention to detail when maintaining records, spreadsheets and contact listsAbility to work independently, meet deadlines and seek clarification when necessarySound judgment, confidentiality and professionalismExperience supporting a law firm, professional services firm, regulated business or client-facing service providerExperience with Canva, Meta Business Suite, LinkedIn, scheduling tools, email marketing platforms or CRM systemsBasic understanding of brand consistency, tone of voice and reputational risk in online communicationsExperience preparing short reports, summaries, minutes or stakeholder updatesCompany OverviewWe are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths. It was founded in undefined, and is headquartered in Loganholme, Queensland, AUS, with a workforce of 51-200 employees. Its website is https://getmycourse.com.au.