[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. DGI Supply is seeking an Accounts Receivable Specialist to provide customer service support within their credit/accounts receivable department. The role involves processing payments, following up on outstanding balances, and working with various departments to resolve customer inquiries and issues. Responsibilities Provides support in our credit / accounts receivable department Processing credit card payments Follows established cadence schedule to follow up with customers on outstanding balances to ensure timely payment, account remains in good standing and meet departmental Days Sales Outstanding (DSO) expectations Working with multiple departments (e.g. returns, expediting, sales, customer service and warehouse) to gather information for customers to answer questions and resolve issues; working to correct invoice issues and concerns Providing customer with copies of invoices, statements or any supporting documents as requested Submitting invoices into customer portals (as needed) Reconciling credits and returns to demonstrate accurate outstanding balance to customer Releasing orders for customers; working with management for approval on exceptions Contacting (calling / emailing) customers regarding account status and providing payment details Other duties as assigned Reports to the Accounts Receivable Manager Skills Previous Accounts Receivable and/or collections experience required Excellent verbal, written and interpersonal communication skills Strong customer service experience Excellent follow up skills Good listening skills and attention to details Intermediate Microsoft Office Skills (Word, Excel, Outlook, Teams) High level of integrity and self-starter who is motivated and driven Passionate, Adaptable, Customer Focused and Teamwork oriented Strong sense of urgency and accountability Reside in the United States or Canada Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed) Have a quiet, dedicated workspace free from distraction Previously experience with Lockstep® or Prophet21 (p21) Company Overview DGI Supply is a wholesale company that provides industrial distribution and integrated supply services. It was founded in 1927, and is headquartered in Wheeling, Illinois, USA, with a workforce of 501-1000 employees. Its website is