[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. Lumary is a high-growth global healthtech company focused on revolutionizing technology for the healthcare industry. The Accounts Receivable Specialist will be responsible for managing the collection of outstanding ABA claims, resolving aged receivables, and investigating unpaid claims to ensure timely resolution.ResponsibilitiesOwn and work the aged accounts receivable, prioritizing the highest-value and oldest outstanding claims to maximize collectionInvestigate unpaid, underpaid, and denied claims, determining root cause and pursuing resolution directly with payersManage the full denials and appeals process, ensuring denials are addressed promptly and appeals are pursued through to outcomeConduct payer follow-up by phone and portal, escalating and documenting each step until claims are resolvedIdentify and report developing claim issues, denial trends, and payer patterns, escalating to leadership with recommendationsReview and manage overpayments, initiate recoupment processes when necessary, and ensure payers post reconciliations appropriatelyAudit each month in the quarter for missed billing, unacknowledged claims, and aging that requires actionCoordinate with providers to write off uncollectable claims only after a thorough appeals and collection effortProvide support with primary and secondary claim submission and payment posting as neededMonitor and address assigned tasks in Lumary, including provider communicationsSkillsCollections or accounts receivable experience is requiredYou have a track record of working aged AR, denials, and appeals - ideally in a medical billing or healthcare RCM settingStrong investigative abilityStrong understanding of the medical claim lifecycle, denials management, and payer reimbursement processesConfident and persistent in payer follow-up and appeals, with excellent documentation and follow-throughFamiliarity with ERA/EOB processing and electronic claim submissionsPrior experience in Medicaid billingDetail-oriented with a high level of accountability and a solutions-first mindset, collaborating with senior team members to find resolutionsExperience in ABA or behavioral health billing is a plusBenefitsFlexibility to work from home and the office - hybrid working environment if based at an office location in Denver, alternatively fully remote if not based near DenverFlexible start and finish times - have a routine but on the days you need to book an appointment or finish early, go for itMonthly town halls for connection and company alignmentMonthly dedicated Social Connection daysQuarterly employee engagement surveys (currently at 82% engagement and trending upwards)Internationally growing company working towards a purposeful vision: Empowering sustainable healthcareCompany OverviewEnd to end SaaS platform for Home Care, Home Health and in Therapy Providers that support the most vulnerable in society. It was founded in 2017, and is headquartered in Adelaide, South Australia, AUS, with a workforce of 51-200 employees. Its website is https://www.lumary.com/.