[Remote] Account Supervisor - Healthcare Marketing
Note: The job is a remote job and is open to candidates in USA. Precision AQ is the top payer marketing agency in the country, partnering with global pharmaceutical and life sciences companies. The Account Supervisor will lead client management, oversee project coordination, and ensure client satisfaction while mentoring team members and identifying business opportunities.ResponsibilitiesAssume primary lead for the client upon client acceptance of proposalMaintain and manage business opportunities with existing clientsDevelopment of client agendas and slide presentationsLead and/or support calls with client and LMR, faculty, and/or content experts regarding content and directionReview and forward status/contact reports to client after each client contactDevelop project briefs and scope of work for clients and internal team membersProvide direction to support team on all aspects of project management to ensure client expectations are met or exceededManage projects by utilizing approved internal project briefs, proposal templates, and budget toolsCollaborate with internal team on overall project plan, objectives, milestones, and deliverablesFunction as internal team leader ensuring all members of the team work together smoothly and effectivelyMentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleaguesConduct performance reviews, prepare development plan, and set goals for direct reports as applicableMust be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact reportWork with Client Services leadership and Strategy to help identify market opportunities that will further client businessIdentify opportunities for organic growth within assigned accountsDevelop proposals, budgets, and reconciliationsCollaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costsProvide periodic budget status updates and communication with clientAbility to work central time hoursAdheres to PhRMA, FDA, OIG and ACCME guidelinesDemonstrate ownership and accountability for all agency procedures and workflowAttend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as requiredEnsure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality controlContribute original ideas for tactical planning within assigned accountsSkillsBachelor's degree in marketing, advertising, communications, or related subjectAt least 3 years in an Account role within a pharmaceutical/medical communications companyDaily client facing experience and Medical, legal, regulatory review experience is requiredBenefitsDiscretionary annual bonusHealth insuranceRetirement savings benefitsLife insurance and disability benefitsParental leavePaid time off for sick leave and vacationCompany OverviewPrecision AQ is the commercialization partner of choice for biopharma innovators, market access leaders, and brand strategists. It was founded in 2012, and is headquartered in Bethesda, Maryland, USA, with a workforce of 1001-5000 employees. Its website is http://www.precisionaq.com.