[Remote] Account & Relationship Management Executive

Note: The job is a remote job and is open to candidates in USA. Wolters Kluwer is a company that provides information services and solutions for professionals. They are seeking an Account & Relationship Management Executive to manage a portfolio of accounts, drive revenue, and ensure high customer satisfaction through effective relationship management and sales strategies.ResponsibilitiesDevelop in-depth relationships with key decision-makers in assigned accountsConduct thorough needs analysis to align products/services to customer requirementsNegotiate terms and close sales with a high degree of authorityDevelop and implement targeted sales strategiesTrack and analyze sales performance metrics and tailor strategies accordinglyConduct regular status meetings with clients to ensure satisfaction and identify opportunitiesProvide detailed and accurate sales forecastsSupport clients during the implementation of products/servicesResolve complex customer issues promptly and effectivelyIdentify opportunities for upselling and cross-selling within the account portfolioSkillsExcellent verbal and written communication skillsStrong negotiation skills for setting terms and closing dealsSolid understanding of the organization's products or servicesAbility to design and implement targeted sales strategiesAdvanced use of CRM software for account managementHigh proficiency in resolving complex customer issuesStrong analytical skills for tracking and adapting sales performanceExceptional ability to build and maintain long-term client relationshipsBenefitsCommissionMedical, Dental, & Vision Plans401(k)FSA/HSACommuter BenefitsTuition Assistance PlanVacation and Sick TimePaid Parental LeaveCompany OverviewWolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. It was founded in 1836, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.wolterskluwer.com/.