[Remote] Account Manager - Washington D.C., Maryland, Virginia
Note: The job is a remote job and is open to candidates in USA. NMDP is a company focused on building partnerships to enhance donor recruitment. The Account Manager is responsible for developing and executing strategies to build relationships with key decision-makers in large accounts, primarily in the education sector, to drive donor growth and engagement.ResponsibilitiesDevelops and executes strategies that will create access to students, employees and key contacts within targeted accountsExecutes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registryAccount Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teamsEffective communication requires marketplace intelligence, evaluation of partnersโ business needs and perspective on changing dynamics within the geographyProvides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunitiesDemonstrates knowledge of Cell Therapy landscape to include pathways/guidelinesAbility to articulate how NMDP partnership is important to the donor and patients we serveAccount Manager will demonstrate focused and comprehensive strategic account planning skillsAM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tacticsMonitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisionsSkillsKnowledge of: Strategic account selling and planningKnowledge of: Salesforce, Microsoft office, with Excel skillsAbility to: Demonstrate strategic thinking, planning, and problem-solving skillsAbility to: Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisionsAbility to: Build strong, collaborative relationships with internal and external partnersAbility to: Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditionsAbility to: Elevated level of self-awareness with the ability to translate feedback into actionAbility to: Excellent oral/written communication skills, including demonstrated ability to follow throughAbility to: Identify and meet internal/external customer needsAbility to: Apply flexible and creative thinking when developing new business solutionsAbility to: Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teamsAbility to: Strong organizational skills, relationship building skills and project management skillsAbility to: Manage conflict and prioritizeEducation and/or Experience: Associates or bachelor's degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirementEducation and/or Experience: Minimum total of 3 years of successful account management and/or sales experienceAdditional Requirements: Must have a valid driver's licenseAdditional Requirements: Must be available to travel up to 40%Previous donor/member recruitment experience is a plusPeople management experiencePrevious experience working with cross-functional teamsBenefitsMedicalDentalVisionLife and disabilityAccident/critical illness/hospitalWell-beingLegalIdentity theftPet benefitsRetirementPaid time off/holidaysLeaveIncentive plansCompany OverviewNMDP is a non-profit organization that specializes in cell therapy, offering treatments and cures for blood cancer and disorders. It was founded in 1987, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.nmdp.org.