[Remote] Account Manager, Strategic Parternships

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Angi is a global company that has been powering the home services industry for over 30 years. They are seeking an Account Manager, Strategic Partnerships to manage enterprise service professional partners, focusing on revenue growth and retention while serving as a strategic advisor to their partners.ResponsibilitiesManage a portfolio of enterprise service professional partners as their primary point of contact and strategic advisorOwn both retention and revenue growth across your portfolioBuild trusted, durable relationships with partner leadership — VPs, C-suite executives, and owners — grounded in business credibility, not just rapportLead regular executive business reviews that deliver meaningful performance insight, strategic recommendations, and a clear point of view — not just reportingConduct ongoing discovery to understand each partner's business evolution, competitive pressures, and growth prioritiesServe as the primary escalation point for partner issues, driving cross-functional resolution and maintaining transparent communication throughoutCollaborate with partners on marketing strategies and platform investments that are tied to their specific growth goalsAnalyze partner performance metrics — including appointment set rates, cost of marketing, close rates, and spend trajectory — to identify trends, risks, and opportunitiesTranslate complex data into clear narratives and action plans that resonate with executive-level audiences, not just operatorsBuild and maintain forecasts across key account metrics including funnel performance, seasonal trends, and spend pacingRecommend and implement account adjustments — coverage areas, spend targets, communication structures — based on data, not just partner requestsProactively identify expansion opportunities tailored to each partner's business model and growth stage — don't wait to be askedBuild ROI-based business cases for increased platform investment that a CMO, CFO or COO would find credibleNegotiate contracts and agreements in a way that creates genuine mutual valueSupport pilot programs and new initiatives while managing retention risk in parallelSkills3+ years of experience in strategic account management, customer success, or partnerships with direct ownership of a revenue objective — retention, growth, or bothDemonstrated experience managing executive-level relationships (VP, C-suite, or owner level) as the primary point of contact — not in a supporting roleProven ability to hold both GRR and NRR accountability — you can articulate how you've sequenced retention and growth motions within the same accountStrong analytical fluency — you build action plans from data, not just summaries; experience with BI tools (Looker, Tableau) and CRM (Salesforce, HubSpot) preferredDemonstrated ability to own outcomes end-to-end with limited oversight — you see issues through to resolution regardless of where the fault sitsComfortable operating in ambiguous environments and building structure where none existsExperience in home services, marketplace, SaaS, or platform-based businesses is a plusExperience presenting to or partnering with C-suite stakeholders at enterprise accountBachelor's degree or equivalent experienceSome travel may be required (~5%)Experience with BI tools (Looker, Tableau) and CRM (Salesforce, HubSpot)Experience in home services, marketplace, SaaS, or platform-based businessesBenefitsFull medical, dental, vision package to fit your needsFlexible vacation policy; work hard and take time when you need itPet discount plans & retirement plan with company match (401K)Technical equipment (i.e. laptop) providedCompany OverviewAngi is a technology-based tool that helps homeowners find home improvement and property renovation professionals. It was founded in 1995, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 1001-5000 employees. Its website is https://www.angi.com/.

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