[Remote] Account Manager, Personal and Home Care (West Coast)
Note: The job is a remote job and is open to candidates in USA. Clariant is a Swiss-based global specialty chemicals company, and they are seeking an Account Manager to drive growth within their Personal and Home Care division. The role involves acting as a trusted advisor to key customers, developing new opportunities, and ensuring a seamless customer journey while managing contracts and pricing to secure long-term customer loyalty.ResponsibilitiesStrengthen customer relationships to increase satisfaction, trust, and long-term retentionExpand share of wallet and deliver year-over-year growth through targeted commercial strategiesImprove profitability by leading contracts, pricing, and overdue management activities, provide actionable customer demand insights to support portfolio and planning decisionsReduce churn by identifying risks early and executing retention plansMaintain a high-quality CRM pipeline that supports growth targetsDeliver accurate forecasts that enable effective business planning and resource allocationAccelerate new business by partnering with Business Development Managers on opportunity scouting and pipeline expansionEnsure excellent customer experience by coordinating seamlessly with Customer Service teamsOperate effectively in a coordinated, multi-point engagement model to strengthen customer outcomesFoster internal trust by communicating clearly, meeting commitments, and driving cross-functional alignmentPrioritize key actions that maximize sales impact and support growth objectivesSkillsBachelor's degree in Engineering, Chemistry, Pharmaceutical Sciences, Business, or related fieldMinimum 5 years of account management experience, ideally within the Personal and Home Care industriesProven success collaborating with cross-functional teams and managing multiple customer touchpointsStrong sales-driven mindset with a track record of achieving and exceeding targetsBenefitsMedical/Dental/Vision InsurancesPaid HolidaysPTO time with a carry-over benefitTuition ReimbursementWellness ProgramEAP ProgramSpending and Savings AccountsLife/AD&D InsuranceDisability InsurancePet InsuranceOnline discount MallAuto/Home InsuranceIdentity Theft ProtectionLegal Services PlanAnnual bonusPTOA company vehicleOpportunities for career growth within a dynamic, global organizationCompany OverviewClariant is a chemical company that specializes in care chemicals, adsorbents, and additives. It was founded in 1995, and is headquartered in Muttenz, Basel-Landschaft, CHE, with a workforce of 10001+ employees. Its website is https://www.clariant.com/ja-JP/Corporate.