[Remote] Account Manager | Mid-Market

Note: The job is a remote job and is open to candidates in USA. Ramp is building the smart infrastructure for finance teams, automating how businesses manage their spending. As an Account Manager, you will develop strategies to expand accounts and cultivate relationships with C-Level executives to drive growth and enhance customer experience.ResponsibilitiesBuild and nurture strong relationships across 150+ new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accountsDevelop deep, multi-threaded relationships with decision makers at your customersDrive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accountsLead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releasesExecute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Activation teamsCollaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycleSkillsMinimum 4 years of new business sales or account management experience in a B2B organizationAbility to anticipate customers' needs to identify growth opportunities across various types of accountsExcellent verbal and written communication skills, as well as interpersonal skillsOrganizational, project management, and time management skillsFamiliarity with basic sales tools and common metricsHigh adaptability and understanding of change within the evolution of a startupBachelor's degree from an accredited universityExperience with financial services salesExperience at a high-growth startupExpertise in using Salesforce, Outreach, or other productivity toolsBenefitsFlexible PTOUnlimited AI token usageCentralized home-office equipment orderingHealth and wellness stipendBudget for intra-office travelWeekly coffee stipend100% medical, dental & vision insurance coverage for you, with partial coverage for dependentsOne Medical annual membership401(k), including employer match on contributions made while employed by RampFertility HRA (up to $10,000 per year)Parental leave: up to 16 weeks (80 days) at 100% payPet insuranceIn-office perks: lunch, snacks, drinks, and moreRelocation support to NYC or SF (as needed)Group medical, dental, and vision coverage through Sun LifeLife, AD&D, and disability coverageFertility drug coverage (up to $4,000 lifetime)Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced payEmployee Assistance Program and virtual care through Lumino HealthPrivate medical insurance through Freedom EliteVirtual GP and at-home care via eMed x LiviWorkplace pension through Penfold, with salary sacrifice optionParental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced payCompany OverviewRamp is a financial technology company that develops software for corporate spend management, finance operations, and business payments. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://ramp.com.Company H1B SponsorshipRamp has a track record of offering H1B sponsorships, with 3 in 2026, 29 in 2025, 24 in 2024, 11 in 2023, 10 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.